View Replies (5)

Resolved Why is search producing duplicates in the results?

  1. Bug
  1. SP Page Builder 3.x
  2. Wednesday, 05 August 2020
Go to https://www.wellnesseveryday.org/

Search for "ptsd"

Search result 1,8, and 18 is the same page.

Why is the search output containing duplicates of the same page?
Responses (5)
Hi there,

Thanks for contacting us. After hitting the search box an error appearing. Check the screenshot.

http://prntscr.com/tx3z0i

-Thanks
  1. more than a month ago
  2. SP Page Builder 3.x
  3. # 1
Hi,

I can't do anything about your IP being in a spam database. Try again please. Here's the output for anyone that has a "clean IP"

https://snipboard.io/9EiQDR.jpg
  1. more than a month ago
  2. SP Page Builder 3.x
  3. # 2
Hi,

I can't do anything about your IP being in a spam database. Try again please. Here's the output for anyone that has a "clean IP"

https://snipboard.io/9EiQDR.jpg



The same problem still now
http://prntscr.com/u0r23l
  1. more than a month ago
  2. SP Page Builder 3.x
  3. # 3
Have you guys bothered to try to resolve my issue using another IP address?

I'm a bit surprised and very disappointed in the lack of genuine attempts to actually address the issue. I've been a paying pagebuilder customer for years. I'd expect a bit more than just a screenshot that your IP address is listed in a spam database...
  1. more than a month ago
  2. SP Page Builder 3.x
  3. # 4
Hi there,

Provide me the administrator access via email.

[email protected] or provide me the akeeba backup via google drive

https://drive.google.com/file/d/1HwEmKAzw-uVWQHdASGHU31nJaJKBSR56/view

-Thanks
  1. more than a month ago
  2. SP Page Builder 3.x
  3. # 5


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