Resolved URGENT! Need Wayne Corp Template Upgraded to be compatible with Joomla! 3.9.20

Hi, let me check first.

What I noticed, it's that even with the raw Helix Ultimate template there is the same problem.
So it's something else, deeper. I will try to find out.

Take you very much for checking into it.

Opss. My mistake.
Please recover original .htaccess file, and set PHP 7.2
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I noticed that website also doesn't work on T4 template.
Only on Protostar (old)

To be honest, I still don't know what is wrong.

Hi Paul,

The site is set to PHP 7.2. I will see about the .htaccess file. Thanks.

I hope that someone can help figure this out. I will pay for the tech support.

Now I have to go to sleep, a late hour here, but tomorrow I will take a look, I promise.

BTW
As I said, please DELETE current .htaccess file (!)
2 Step: put a new one from Joomla package (htaccess.txt) then rename into .htaccess or leave it

because now is Error 503

Oh OK, I will delete and replace the file. Thank you. Have a good sleep.

Really hard case,
I will make a website copy and I will work on my server to check deeper.

Thank you very much for checking deeper.

On my private server (website clone) I disabled all modules, components and plugins, reinstalled core files , used different template but still no progress.
X-Files case.

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Can you contact hosting support to recover the website from the day when or before all worked correctly. They should have a backup. They may start from the database only.
It may help.

Unfortunately my client didn't have the backup service on their plan. I was unaware. We have purchased it now, but we are out of luck, I guess.

I will have to rebuild the site. I am glad to I still have access to the content to copy. Thank you for our help. I truly appreciate you taking a deeper look.

Can you please confirm the latest Joomla version that is compatible with the Wayne Corp template? I don't want to have the same issue with the rebuild. Thanks.

I will answer you in this way:
I tested your website with raw Helix3, raw Helix Ultimate etc. this same issue.

My version of Wayne is working fine on PHP 7.2/PHP 7.3 and J3.9.20

Oh, OK. Yes, then a full rebuild is in order. I will handle it. Thank you.

Hello Paul,

I have rebuilt the site in a subdomain and I installed it using a new database. I tried connecting to the existing database and I broke the strings that connected it to live site so I started over and installed the Wayne Corp Quickstart package using a new database.

Now my question is, how do I move the rebuilt site to the live folder and connect it to the existing database? Or do I need to export the users and import them into the subdomain site as well as copy over all the images?

Any advice with how to transfer the rebuilt site to live and connect it to the existing database would be greatly appreciated.

Thank you,
Sarah

Tip:
you have to export-import selected tables from the database. MySQL or Adminer.
But it will replace, not join content.
- - - - -
To connect-join (if I understand well old content with new one) you have to use extra extension* for migration. I have done it (both) in past, but for sure it's beyond joomshaper support. Sorry.


*J2XML import - export (may help)

OK, thank you for your advice. I appreciate it.