1. Evert Hasselaar
  2. General discussions
  3. Friday, 03 July 2020
When following instructions to upload Helix Ultimate in Joomla, it keeps telling: installer package not found. How can I solve this?
Responses (10)
Accepted Answer Pending Moderation
Hi,
If you have Joomla website already you can install a template only, not a quickstart.
It's a BIG difference between those two.

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Attachments (1)
  1. more than a month ago
  2. General discussions
  3. # 1
Accepted Answer Pending Moderation
Thank you Paul,
Yes, I am aware of not using QuickStart. So I try to install the template only, but it does not find the installer for the upload in Extensions and install. What else is needed to install this template? Is there maybe a problem for IOS?

Hi,
If you have Joomla website already you can install only template, not a quickstart.
It's a BIG difference between those two.
  1. more than a month ago
  2. General discussions
  3. # 2
Accepted Answer Pending Moderation
Is now all clear?
  1. more than a month ago
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  3. # 3
Accepted Answer Pending Moderation
From template is has too, every day over 100 people install that template, so template package is not buggy.
  1. more than a month ago
  2. General discussions
  3. # 4
Accepted Answer Pending Moderation
Make a test.
Try to install any other free template, if you cannot - it means that it's problem with your server configuration or Joomla folder permission.

For example

https://www.phoca.cz/joomla-templates
  1. more than a month ago
  2. General discussions
  3. # 5
Accepted Answer Pending Moderation
Yes, it worked nicely with the template Community builder. Now I tried the same with SP page builder lite. The complete folder was uploaded but again it said: Cannot find installation package
  1. more than a month ago
  2. General discussions
  3. # 6
Accepted Answer Pending Moderation
Then I installed from the Joomshaper web page, it uploaded and said: cannot be installed
  1. more than a month ago
  2. General discussions
  3. # 7
Accepted Answer Pending Moderation
SP Page Builder is not a template. Hello! It's a component.
----
Maybe you have to change the hosting company, the software is OK.
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Maybe download QuickStart and install like Joomla step by step, there you should have template + SP Page Builder inside. Fewer problems for you.
  1. more than a month ago
  2. General discussions
  3. # 8
Accepted Answer Pending Moderation
Thank you, I will start all over and try. Will let you know when it works. Great help!
  1. more than a month ago
  2. General discussions
  3. # 9
Accepted Answer Pending Moderation
+
Don't forget that in Joomla template and extensions can be installed using also manuall method , via FTP and Discover.
  1. more than a month ago
  2. General discussions
  3. # 10


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