1. sangeeta
  2. myBiz
  3. Thursday, 20 June 2013
hi ,
I just subscribed today. I have the confirmation mail and able to login into my account. But when I click on download of a theme it goes to pricing and plans page. Why?

Sangeeta
Responses (13)
Kawshar Ahmed
Senior Staff
Accepted Answer Pending Moderation
Which template you tried?
  1. more than a month ago
  2. myBiz
  3. # 1
Accepted Answer Pending Moderation
MyBiz wordpress theme
  1. more than a month ago
  2. myBiz
  3. # 2
Accepted Answer Pending Moderation
I just want to know, am I going to waste time on back an forth communication with Joomshaper support team.
Basic things like downloading is not working. I paid and not able to download a single template. I tried "MyBiz"
wordpress template.
  1. more than a month ago
  2. myBiz
  3. # 3
Accepted Answer Pending Moderation
Could you please give me an update? Still not able to download "mybiz" wordpress theme.
  1. more than a month ago
  2. myBiz
  3. # 4
Accepted Answer Pending Moderation
I see two subscriptions, one paid another not paid, is that the problem.

Subscription Key Plan Name Period Status Total
P13B0QY6EL8J Basic Not Activated No-Status $ 49
P13B0QY6ELC9 Basic 2013-06-20 to
2013-09-20 Subscription - Active $ 49

Your site is driving me crazy. Something is not right.
  1. more than a month ago
  2. myBiz
  3. # 5
Kawshar Ahmed
Senior Staff
Accepted Answer Pending Moderation
Hi, This is not possible to have access in wordpress section with your current Joomla subscription plan. You need to purchase wordpress plan separately in order to download wordpress themes.
Thanks
  1. more than a month ago
  2. myBiz
  3. # 6
Accepted Answer Pending Moderation
I tried downloading joomla template for 'mybiz' , it is not working either. Could you please tell me the steps to download,
when I click on download, I get four options to 'buynow'. Is it normal? it has been three days, you are responding after 24 hours delay, it is frustrating.
  1. more than a month ago
  2. myBiz
  3. # 7
Kawshar Ahmed
Senior Staff
Accepted Answer Pending Moderation
Follow this link
  1. more than a month ago
  2. myBiz
  3. # 8
Accepted Answer Pending Moderation
Finally it worked, downloaded mybiz. thank you.
  1. more than a month ago
  2. myBiz
  3. # 9
Accepted Answer Pending Moderation
Hi sangeeta.
You are always welcome. Hope you enjoy with joomshaper........

Thanks
  1. more than a month ago
  2. myBiz
  3. # 10
Accepted Answer Pending Moderation
Hello,
My name is Terri. I am having the same issue. I tried to download the Awetive template and it keeps taking me back to the "buy plan" page which I've done.

Order ID : 6999
Activation Date : 2013-12-27 21:38:03
Expiration Date : 2014-03-27 21:38:03
  1. more than a month ago
  2. myBiz
  3. # 11
Accepted Answer Pending Moderation
This is Terri again. Please disregard my previous post. I was able to download the Awetive template. Regarding the Shaper Creativa wordpress template, what plan do I have to buy to download it?

Thank you.
  1. more than a month ago
  2. myBiz
  3. # 12
Kawshar Ahmed
Senior Staff
Accepted Answer Pending Moderation
Creativa has Joomla version. Please use it http://joomshaper.com/joomla-templates/creativa
  1. more than a month ago
  2. myBiz
  3. # 13


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