1. Konstra
  2. Wednesday, 08 July 2020
Hi, I have the following problem: the logo moved down, the burger menu up and the "Get a quote"-module moved to the left instead of being in the menu-right position (please have a look at the attached jpg).
The transparent red areas are the the areas where the elements should be in the correct positions (where they had been before).

Maybe it is something with the predefinded headers in the Helix Ultimate Layout Builder, but I cannot find the mistake as one of the predefinded headers was chosen before.

I already wrote in another topic (invisible menu bar), but I havent't received a solution yet. As I have an active membership: could you please help providing a solution to this?

The website isn't active yet, but I provided the account details already to Mehtaz Afsana Borsha (staff member).

Thank you in advance, Sabrina
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Responses (3)
Hi,
Sorry for your issue!
Just tried to look into your problem, but it tells me service unavailable!
Here you go: https://prnt.sc/te4sc6

Would you kindly provide me a working superuser admin access to check the issue, please?

Best Regards
  1. more than a month ago
  2. Konstra
  3. # 1
Hi,
Sorry for your issue!
Just tried to look into your problem, but it tells me service unavailable!
Here you go: https://prnt.sc/te4sc6

Would you kindly provide me a working superuser admin access to check the issue, please?

Best Regards


Hi, sorry for any inconvenience. I see that you are logged in (or any of your colleagues) right now at the backend. I did not change the user details. Does it work now?
  1. more than a month ago
  2. Konstra
  3. # 2
It was a problem inside one of the SP Simple Portfolio articles, that code caused the template positions to be at wrong positions. Maybe this info helps other users to solve same problems. All the best ;o)
  1. more than a month ago
  2. Konstra
  3. # 3


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