1. veyline
  2. SP Page Builder 3.x
  3. Thursday, 09 July 2020
Hello! When I add position and put in image addon the page is crashed..
this problem is solved only after delete the addon in the backend site ..
see the sreenshots please
Attachments (2)
Responses (21)
Accepted Answer Pending Moderation
Hi,
Your database has a missing table row.
Look what is missing, add it if you can (using PHpMyAdmin or Adminer)


tabela_media.png
Attachments (1)
  1. more than a month ago
  2. SP Page Builder 3.x
  3. # 1
Accepted Answer Pending Moderation
this row is there, is not missing.. the component is clean intallation, and after reinstallation 2 times, but this problem is not solved.
3.png
Attachments (1)
  1. more than a month ago
  2. SP Page Builder 3.x
  3. # 2
Accepted Answer Pending Moderation
if save the default picture in addon is work, the problem appears when I just change image in addon (not save, jast change picture and page take off)
  1. more than a month ago
  2. SP Page Builder 3.x
  3. # 3
Accepted Answer Pending Moderation
Before adding an image, open the browser console, then add the image and look at the errors in the console. If you see engine.js error, it means that there is a conflict with third-party extensions. Disable all third-party extensions and check again. Define conflicting extensions by exclusion.
  1. more than a month ago
  2. SP Page Builder 3.x
  3. # 4
Accepted Answer Pending Moderation
In some cases, it's caused by GDPR/Cookie module/plugin or something else as Pavel mentioned.
  1. more than a month ago
  2. SP Page Builder 3.x
  3. # 5
Accepted Answer Pending Moderation
Yes, In console have errors with engine.js, I try to take off everything extantions, but it's did not halp..
4.png
Attachments (1)
  1. more than a month ago
  2. SP Page Builder 3.x
  3. # 6
Accepted Answer Pending Moderation
Please update to SP Page Builder Version: 3.7.3

---------
Then I need:
1) Template name
2) Test this same addon also on Prostar template
3) Please record a video with an issue and all details, I have to show it our dev team
test also other addons with image
  1. more than a month ago
  2. SP Page Builder 3.x
  3. # 7
Accepted Answer Pending Moderation
1) Template name
flex template - https://themeforest.net/item/flex-multipurpose-joomla-template/14881156?gclid=EAIaIQobChMIyIKh4JrC6gIVDKWyCh2MGwp_EAAYASAAEgLuavD_BwE

2) Test this same addon also on Prostar template
I test in protostar - same problem.

3) Please record a video with an issue and all details, I have to show it our dev team
test also other addons with image

https://drive.google.com/file/d/1GrzI8Z85QxJcNLBFneckQFIy9uSbFbU9/view?usp=sharing
  1. more than a month ago
  2. SP Page Builder 3.x
  3. # 8
Accepted Answer Pending Moderation
ad 1) Flex -- it overrides many elements of SPPB, that's why it's popular source of problems
ad 2) Thanks

ad 3) Thanks, I will share
  1. more than a month ago
  2. SP Page Builder 3.x
  3. # 9
Accepted Answer Pending Moderation
ad 1) Flex -- it overrides many elements of SPPB, that's why it's popular source of problems

Yes, is it right, but you can help me to find conflict?
  1. more than a month ago
  2. SP Page Builder 3.x
  3. # 10
Accepted Answer Pending Moderation
Try this:
Rename or delete the folder /templates/flex/sppagebuilder/addons/image
After that you have to work a standard Image addon. Which can be determined by a standard picture.
1.jpg
Attachments (1)
  1. more than a month ago
  2. SP Page Builder 3.x
  3. # 11
Accepted Answer Pending Moderation
In general, Flex is deprecated and has many bugs. Over the past year, I have migrated many my clients' sites from Flex to Helix Ultimate.
  1. more than a month ago
  2. SP Page Builder 3.x
  3. # 12
Accepted Answer Pending Moderation
I'm rename this folder and site crashed after.. HTTP ERROR 500..
  1. more than a month ago
  2. SP Page Builder 3.x
  3. # 13
Accepted Answer Pending Moderation
I'm rename this folder and site crashed after.. HTTP ERROR 500..

In this case, rename it back, make a backup of the site, and then completely remove this folder.
  1. more than a month ago
  2. SP Page Builder 3.x
  3. # 14
Accepted Answer Pending Moderation
You can do a check on the test site. Install Helix Ultimate, assign it by default, uninstall Flex and Helix 3 plugins. Then check Image addon.
  1. more than a month ago
  2. SP Page Builder 3.x
  3. # 15
Accepted Answer Pending Moderation
Cool) now it's good work!
If update sppagebuilder this folder recovered or no? and did it affect any functionality?
  1. more than a month ago
  2. SP Page Builder 3.x
  3. # 16
Accepted Answer Pending Moderation
SP PB update has no effect on this folder.
  1. more than a month ago
  2. SP Page Builder 3.x
  3. # 17
Accepted Answer Pending Moderation
This folder is the user override addons. It does not exist in SP PB out of the box.
  1. more than a month ago
  2. SP Page Builder 3.x
  3. # 18
Accepted Answer Pending Moderation
Lot of thank's, Pavel! You're greate!
  1. more than a month ago
  2. SP Page Builder 3.x
  3. # 19
Accepted Answer Pending Moderation
Не за что. Я бы советовал вам избавится от шаблона Flex. У него нет будущего

Not at all. I would advise you to get rid of the Flex template. It has no future :)
  1. more than a month ago
  2. SP Page Builder 3.x
  3. # 20
Accepted Answer Pending Moderation
Уже избавился)! Спасибо, оказывается сам дистрибутив из коробки flex был кривой, что даже сторонние шаблоны криво показывал.
  1. more than a month ago
  2. SP Page Builder 3.x
  3. # 21


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