1. Hope
  2. Friday, 24 May 2019
I have installed the template with the quickinstaller.
I will see the new version of hope v1.3 as an update.
but with an error message when I try to update it.
if I want to download the current template and try to make the page jump to a server error page:

Server Error
500
Internal Server Error

The server encountered an internal error or misconfiguration and was unable to complete your request. Please contact the server administrator to inform of the time the error occurred and of anything you might have done that may have caused the error. More information about this error may be available in the server error log.

2019-05-24 14:57:36 Error 90.187.39.97 [client 90.187.39.97] ModSecurity: Access denied with code 44 (phase 2). Match of "eq 0" against "MULTIPART_UNMATCHED_BOUNDARY" required. [file "/etc/httpd/conf.d/mod_security.conf"] [line "34"] [id "200003"] [msg "Multipart parser detected a possible unmatched boundary."] [hostname "http://www.ms.werbunglichtenrade.de"] [uri "/administrator/index.php"] [unique_id "XOfqP4FVNTIVmfOjG0DDuAAAAFc"], referer: https://www.ms.werbunglichtenrade.de/administrator/index.php?option=com_installer Apache-Fehler
2019-05-24 14:57:36 Error 90.187.39.97 AH01579: Invalid response status 44, referer: https://www.ms.werbunglichtenrade.de/administrator/index.php?option=com_installer Apache-Fehler
Attachments (1)
Responses (3)
Hi,
your server settings > mod_security block update possibility.
In that case, use a classic way.
1) Download template from our website, directly from the download section
2) Install (like a new one)
  1. more than a month ago
  2. Hope
  3. # 1
Many thanks for the answer,
That's exactly what I did, and that server jumps from joomla to a bug page.
what can I tell the server administrator to configure?
to track it I can give you the joomla access data.
  1. more than a month ago
  2. Hope
  3. # 2
For the update period (10min) just disable mod_security from cPanel (or ask hosting support)

mod_sec.png
Attachments (1)
  1. more than a month ago
  2. Hope
  3. # 3


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