View Replies (2)

Resolved SPPB not oppening in backend and front end

  1. Issue
  1. SP Page Builder 3.x
  2. Saturday, 29 August 2020
The attached screenshots show the error from the Devtools in chrome (front end) and backend. I tried in other browsers and it is the same issue:
the page content does not display in the backend as well as front end.
Other pages show up correctly and i add and edit content.

Please i need urgent help. This is the homepage.
Attachments (2)
Screenshot 2020-08-29 at 20.30.29.png Screenshot 2020-08-29 at 20.30.29.png
Screenshot 2020-08-29 at 20.33.23.png Screenshot 2020-08-29 at 20.33.23.png
Responses (2)
Hi,
Read 1st tip from: https://www.joomshaper.com/documentation/sp-page-builder/sp-page-builder-3#troubleshooting

Our software is OK, the problem is on your side.
  1. more than a month ago
  2. SP Page Builder 3.x
  3. # 1
Hi,
Read 1st tip from: https://www.joomshaper.com/documentation/sp-page-builder/sp-page-builder-3#troubleshooting

Our software is OK, the problem is on your side.

Hi Paul, the things is, other pages work smoothly.
I am not by any means saying that your beautiful software is not ok. I love it all round. I just need help to figure out what is the issue.
If there is a server issue, should it not affect all the pages by sppb, or ?
Best,
  1. more than a month ago
  2. SP Page Builder 3.x
  3. # 2


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