1. Helix3
  2. Thursday, 04 April 2019
The menu is not visible, only by scrolling to the right site the menu appears.
Site: https://first-energy.net

2019-04-03 16_57_44-EnergieEinkauf.png

2019-04-03 16_58_01-EnergieEinkauf.png

2019-04-03 16_58_20-EnergieEinkauf.png
Attachments (3)
Accepted Answer
Fixed.
The Bug was caused by extra installed rating plugin (ProvenExpert).
  1. more than a month ago
  2. Helix3
  3. # Permalink
Responses (12)
Hi,
1) On my browser emulator is OK
iphone.jpg


2) Have you tried on a real smartphone?
because I did a test on HTC & MI and Menu was OK.
Attachments (1)
  1. more than a month ago
  2. Helix3
  3. # 1
I have the problems in chrome browser with developer tool and on my one plus 6 smartphone too
  1. more than a month ago
  2. Helix3
  3. # 2
Yes, indeed on Chrome there is a problem.
I have to ask our developer for helping hand.

chrome.jpg
Attachments (1)
  1. more than a month ago
  2. Helix3
  3. # 3
Can you first, disable CSS compression from JCH_Optimzer.
  1. more than a month ago
  2. Helix3
  3. # 4
Can you first, disable CSS compression from JCH_Optimzer.


Done ;)
  1. more than a month ago
  2. Helix3
  3. # 5
What's the current status?
  1. more than a month ago
  2. Helix3
  3. # 6
Sorry, I have to remind developer.
It's beyond me.
  1. more than a month ago
  2. Helix3
  3. # 7
Can you send me access to admin area via Private Message

link to PM you will find inside my profile
  1. more than a month ago
  2. Helix3
  3. # 8
On the startpage its fix now.
But on the following page the problem still exists: https://first-energy.net/blog :(
  1. more than a month ago
  2. Helix3
  3. # 9
Our developer said that there is conflict between installed by you extensions.
We cannot edit code indefinitely.
---
Disable rating plugin (ProvenExpert)
Disable CSS compression and check.
  1. more than a month ago
  2. Helix3
  3. # 10
Thanks for help.
Disabled ProvenExpert on this page.
  1. more than a month ago
  2. Helix3
  3. # 11


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