View Replies (16)

Resolved Problem with "Carousel" in SP Page Builder

  1. Bug
  1. SP Page Builder 2.x (not supported version)
  2. Monday, 07 August 2017
Hi,

I wanted to point you a problem, or so I think.

I updated SP Page Builder to the latest release (2.5.1) on a website.

When I try to update a "Carousel" of images, they disappear and I can not update them. In the back end, when I click on the second item for example, I do not have the commands promt and can not add / edit the content.

I just tried not to see the navigation arrows and as a result I disappeared the carousel images.

If tomorrow I needed to add an image I would not know how to do it.

Sorry for my bad English.

Franco
Responses (16)
Hi,

Is your Carousel addon override inside the template location.

template/your_template/sppagebuilder/addons/

Please let me know.

-Thanks
  1. more than a month ago
  2. SP Page Builder 2.x (not supported version)
  3. # 1
Hi,

Is your Carousel addon override inside the template location.

template/your_template/sppagebuilder/addons/

Please let me know.

-Thanks


Hi,

I verified. In the route I have only these subfolders:

ajax_contact
animated_number
button_group
call_to_action
clients
divider
feature
image_content
person
pricing
progress_bar
tab
testimonialpro
text_block
  1. more than a month ago
  2. SP Page Builder 2.x (not supported version)
  3. # 2
Hi,

Thanks for your reply. Please send me the administrator access via pm. I will let you know tomorrow.

-Thanks
  1. more than a month ago
  2. SP Page Builder 2.x (not supported version)
  3. # 3
Hi,

Thanks for your reply. Please send me the administrator access via pm. I will let you know tomorrow.

-Thanks


Hi Toufiq,

The problem is that access to the administrative area is regulated by Two-Factor Authentication and for corporate rules I can not provide credentials.

Franco
  1. more than a month ago
  2. SP Page Builder 2.x (not supported version)
  3. # 4
Hi,

Thanks for your reply. Please send me the administrator access via pm. I will let you know tomorrow.

-Thanks


Hi Toufiq,

The problem is that access to the administrative area is regulated by Two-Factor Authentication and for corporate rules I can not provide credentials.

Franco


Hi, Can you come to the team viewer? Let me know. Thanks
  1. more than a month ago
  2. SP Page Builder 2.x (not supported version)
  3. # 5
Hi,

Thanks for your reply. Please send me the administrator access via pm. I will let you know tomorrow.

-Thanks


Hi Toufiq,

The problem is that access to the administrative area is regulated by Two-Factor Authentication and for corporate rules I can not provide credentials.

Franco


Hi, Can you come to the team viewer? Let me know. Thanks


Hi Toufiq,

Where can I write privately the credentials of access to the administrative area?

Thanks.

Franco
  1. more than a month ago
  2. SP Page Builder 2.x (not supported version)
  3. # 6
Hi,

I have checked this addon of Carousel. But, no problem found.

http://prntscr.com/gb6gvj

-Thanks
  1. more than a month ago
  2. SP Page Builder 2.x (not supported version)
  3. # 7
Hi Toufiq,

I answered you privately.

Thanks

Franco
  1. more than a month ago
  2. SP Page Builder 2.x (not supported version)
  3. # 8
Hi,

Please clarify in details about the Carousel problem.

-Thanks
  1. more than a month ago
  2. SP Page Builder 2.x (not supported version)
  3. # 9
Hi,

I Insert an Image (Item 1); all right.

I try to add a second image, obviously different (Item 2); I can not. I do not see command prompts (JCE editor).

See screenshot.

Thanks

Franco

screenshot.jpg
Attachments (1)
screenshot.jpg screenshot.jpg
  1. more than a month ago
  2. SP Page Builder 2.x (not supported version)
  3. # 10
Hi,

I also happened to be able to insert more than one image, but when I save, each item displays the same image.

Thanks.

Franco
  1. more than a month ago
  2. SP Page Builder 2.x (not supported version)
  3. # 11
Hi, Please check now the test page Carousel addon.

http://prntscr.com/gbzndl

-Thanks
  1. more than a month ago
  2. SP Page Builder 2.x (not supported version)
  3. # 12
Hi, Please check now the test page Carousel addon.

http://prntscr.com/gbzndl

-Thanks


Hi,

OK. Now it works properly.

I can ask you what you did, because this problem I have on other two subdomains.

Thank you.

Franco
  1. more than a month ago
  2. SP Page Builder 2.x (not supported version)
  3. # 13
Hi, Please download the core JCE latest editor and update it. Thanks
  1. more than a month ago
  2. SP Page Builder 2.x (not supported version)
  3. # 14
Hi, Please download the core JCE latest editor and update it. Thanks

Thanks for the great collaboration.

Franco
  1. more than a month ago
  2. SP Page Builder 2.x (not supported version)
  3. # 15
Hi, Please download the core JCE latest editor and update it. Thanks

Thanks for the great collaboration.

Franco


Hi, You are most welcome & Thanks :)
  1. more than a month ago
  2. SP Page Builder 2.x (not supported version)
  3. # 16


There are no replies made for this post yet.
Be one of the first to reply to this post!


This forum is archived

This forum has been archived. Please use JoomShaper official support system.

Please publish modules in sidebar position.