1. burn.hard
  2. SP Page Builder 3.x
  3. Wednesday, 17 June 2020
Hi, since update to SPPB 3.7.3 I do not see the pagebuilder content in frontend editing (only Top, Menu, and Bottom).

Furthermore getting again the error notification on update:
Warning
JInstaller: :Install: Error SQL Table '1382783db1.#__sppagebuilder_addons' doesn't exist
Extension Update: SQL error processing query: DB function failed with error number 1146
Table '1382783db1.#__sppagebuilder_addons' doesn't exist
SQL =
ALTER TABLE `#__sppagebuilder_addons` CHANGE `code` `code` MEDIUMTEXT NOT NULL;

Error
Error installing component

Identical behavior on sandbox and live site. Both with Helix 3.

Besides the notification we had minor issues on previous SPPB versions like not being able to save the addons.

Btw. we have been discussing this error since Dec. 19th 2019 ... meanwhile it has become a serious issue because my customer is not able to edit frontend anymore.

Pls. solve asap.

Best
Bernhard image (3).png
Attachments (1)
Responses (10)
Accepted Answer Pending Moderation
Same frontend error here...
  1. more than a month ago
  2. SP Page Builder 3.x
  3. # 1
Accepted Answer Pending Moderation
My friends what is your problem?

If you have a solution - let me know.

If you donĀ“t have a solution - let me know and we will find one on our own.

DEFINITELY NO SOLUTION IS IGNORING A PAYING CUSTOMER`S REQUEST FOR TWO WEEKS!!!
  1. more than a month ago
  2. SP Page Builder 3.x
  3. # 2
Accepted Answer Pending Moderation
Hi there,

Thanks for contacting us. Sorry for the inconvenience. Don't be upset & we don't ignore any user.

Would you please provide me the administrator access via Private Message? I will check & go to fix your issue.

-Thanks
  1. more than a month ago
  2. SP Page Builder 3.x
  3. # 3
Accepted Answer Pending Moderation
Same issue over here
  1. more than a month ago
  2. SP Page Builder 3.x
  3. # 4
Accepted Answer Pending Moderation
Same issue over here


Would you please provide me the administrator access via Private Message(PM)?
  1. more than a month ago
  2. SP Page Builder 3.x
  3. # 5
Accepted Answer Pending Moderation
Hi there,

Thanks for contacting us. Sorry for the inconvenience. Don't be upset & we don't ignore any user.

Would you please provide me the administrator access via Private Message? I will check & go to fix your issue.

-Thanks

thanks, PM with access sent
  1. more than a month ago
  2. SP Page Builder 3.x
  3. # 6
Accepted Answer Pending Moderation
Thx. for sending video instructions. Frontend editing issue seems to be solved finally by adding column media_attr to jos_spmedia table

But still NOT ABLE TO SAVE ADDONS. See https://help.wiesner.marketing/v1ueq96y

thx.
  1. more than a month ago
  2. SP Page Builder 3.x
  3. # 7
Accepted Answer Pending Moderation
Thx. for sending video instructions. Frontend editing issue seems to be solved finally by adding column media_attr to jos_spmedia table

But still NOT ABLE TO SAVE ADDONS. See https://help.wiesner.marketing/v1ueq96y

thx.


Hi there, Please provide me the Joomla administrator access via PM. Thanks
  1. more than a month ago
  2. SP Page Builder 3.x
  3. # 8
Accepted Answer Pending Moderation
access sent
  1. more than a month ago
  2. SP Page Builder 3.x
  3. # 9
Accepted Answer Pending Moderation
access sent


Thanks. I will check & get back to you soon. Thanks
  1. more than a month ago
  2. SP Page Builder 3.x
  3. # 10


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