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Resolved Opt-in Form - Error connecting to SendinBlue - Optin Form

Issue

Tixon
Friday, 07 August 2020

Hi there,

I need your support due to an error conecting to Send in Blue Platform using the optin-form add-on in my website template. I'm using the Tixon template, and I've already tryed several approaches but it gives always the same error "Some problem occurred, please try again.".

I've followed the steps and filled the API fields and List ID as you can check. Can you please help me on this? Please Check the images in attachment.

Thank you in advance,
Luís Ferreira

Responses (3)

Hi there,

Thanks for contacting us. Sorry for the inconvenience. Please share your site URL & give me your site administrator access to check the issue. I will check & get back to you soon.

-Thanks

more than a month ago
Tixon
# 1

Hi Toufiq, no problem.

In this case, I've switched to mailchimp, but it his still appearing and error like you can see in attachment. The url:
http://lf10ign.com/clientes/GONGET/index.php/en/noticias

Now since I turn it enable this addon (in the collum right module position), all the content news module disappear and the module is now close to the left margin.

more than a month ago
Tixon
# 2

Hi there,

I have checked my page builder file location. But, No file found that you are mentioned.

http://prntscr.com/tzcp7p

Even I have checked the page builder package. There is no file that you are mentioned.

http://prntscr.com/tzcqoz

-Thanks

more than a month ago
Tixon
# 3

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