1. LAC Webadmin
  2. SP Page Builder 3.x
  3. Tuesday, 06 November 2018
Hello!

I installed PageBuilder 3.3.5 on my localhost dev setup and playing around with the Free helixultimate template cause I wanted to create my own custom template. I also entered my email and license key but when I go to Blocks I am seeing Add Email and License Key. How do I use blocks?

Thanks,

Jackson
Accepted Answer
Accepted Answer Pending Moderation
Hi,
license key has to be added in SP Page Builder > Options
check if they are correct.
---
If you are on localhost I cannot help more.
  1. more than a month ago
  2. SP Page Builder 3.x
  3. # Permalink
Responses (5)
Accepted Answer Pending Moderation
Yeah, you are right, I have an extra space on the license key.

Paul, you can definitely help more by accepting that not all of your clients would accept your default template and maybe some of your clients like me would want to create a custom design/layout but take advantage of your product. And would still help answer a question regardless :D

Thanks!
  1. more than a month ago
  2. SP Page Builder 3.x
  3. # 1
Accepted Answer Pending Moderation
Yes, it's popular mistake.
---
Helix and SPPB those are two different products. Only CMS platform is common.
So it's obvious that they have separate License input fields.
  1. more than a month ago
  2. SP Page Builder 3.x
  3. # 2
Accepted Answer Pending Moderation
I am pretty noob at using Joomshaper, so I hope you can bare with me.

I am running into this same problem of seeing "Add Email and License Key" when I try to use the Blocks and Layouts options on the front-end editor, and still a bit confused.

I don't exactly know how to go about getting a new License Key. Can someone point me in the right direction of where to get this? Also, when this license key activates, should I have any concern about it impacting the rest of my site in any odd way?

Thank you and I appreciate any help. I'm just learning this stuff for the first time and don't really have my head wrapped around it just yet.
  1. more than a month ago
  2. SP Page Builder 3.x
  3. # 3
Accepted Answer Pending Moderation
All was described here:
https://www.joomshaper.com/documentation/sp-page-builder/sp-page-builder-3#documentation-heading-1_8

Some tips, make sure that:
1) You used this same e-mail as here in JoomShaper profile
2) Added License key for SPPB, not templates subscription.
3) There is no space before or after key (2)
4) Check from alternative browser
5) Of course installed PRO, not Lite version
  1. more than a month ago
  2. SP Page Builder 3.x
  3. # 4


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