1. AHMED
  2. Newsberg
  3. Monday, 10 August 2020
Hi there,

I have updated my website from newsedge template to the newsberg template. I've enabled the open graph feature from template options and provided my facebook app id. Now I'm facing a big problem when sharing an article on facebook:

1- When sharing an article from social icon, I got another article title (see the first screenshot).
Check this url please: https://wegzumislam.com/islam/missverstaendnisse/ueber-islam/1413-islam-und-idealismus

2- After sharing it on facebook, I got no image or I got alot of images with the wrong article title (see issue3.jpg). There is a mess in sharing.
I have checked it also from facebook sharing debugger, and I got an error in open graph (og:image) property is missing (see issue2.jpg)

Solutions I've tried to do:
- I tried to solve this issue with phoca open graph but no way, I got the same mess.
- I tried with tagz open graph, but I can't still using it, because it doesn't find the image in the article. I think the main issue is with image (og:image).

I hope you help me to solve this issue as quick as possible.

Regards!
Attachments (3)
Responses (4)
Accepted Answer Pending Moderation
The support team read my question and no one want to reply me?!!
Any help!!
  1. more than a month ago
  2. Newsberg
  3. # 1
Accepted Answer Pending Moderation
Any help!!!
  1. more than a month ago
  2. Newsberg
  3. # 2
Accepted Answer Pending Moderation
Thank you for nothing!
Bad Support
  1. more than a month ago
  2. Newsberg
  3. # 3
Accepted Answer Pending Moderation
Hi,
Really sorry about your issue!
It is looking fine at my end, please see the attached screenshot here:
https://prnt.sc/u16num

Best Regards
  1. more than a month ago
  2. Newsberg
  3. # 4


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