1. Macro
  2. Wednesday, 21 August 2019
Hi,

This question has been asked in here
https://www.joomshaper.com/forums/bug-on-safari-last-update#reply-198826
But the way it is solved is to disable the animation, which defeat the purpose of having all the animation features from Joomshaper.

So, I would like to know if the problem has been solved in a proper way. I am using Macro and the offcanvas menu will appear only in Safari. (Picture as attached.)

Thanks.
Mamorshi
Attachments (1)
Accepted Answer
Hi there,

Thanks for your PM. I have solved your off-canvas menu issue.

https://prnt.sc/ow1aod

-Thanks
  1. more than a month ago
  2. Macro
  3. # Permalink
Responses (6)
Hi there,

Thanks for your PM. I have solved your off-canvas menu issue.

https://prnt.sc/ow1aod

-Thanks


You fixed by commenting this custom code

/*
#sp-header {
position: fixed !important;
background: transparent !important;
box-shadow: none !important;
} */

But it makes my menu not transparent. However, I have found the solution by commenting one line of the code

#sp-header {
position: fixed !important;
background: transparent !important;
//box-shadow: none !important;
}

That slightly fixed the problem where the offcanvas menu appears just for a while. Which is ok.

Thanks anyway for finding the source of the problem.


Hi there, Also, Thank you for your assistance & you are most welcome. Thanks
  1. more than a month ago
  2. Macro
  3. # 1
Hi there,

Thanks for your PM. I have solved your off-canvas menu issue.

https://prnt.sc/ow1aod

-Thanks


You fixed by commenting this custom code

/*
#sp-header {
position: fixed !important;
background: transparent !important;
box-shadow: none !important;
} */

But it makes my menu not transparent. However, I have found the solution by commenting one line of the code

#sp-header {
position: fixed !important;
background: transparent !important;
//box-shadow: none !important;
}

That slightly fixed the problem where the offcanvas menu appears just for a while. Which is ok.

Thanks anyway for finding the source of the problem.
  1. more than a month ago
  2. Macro
  3. # 2
Hi there,

Yes, I have found the problem on your site. But, no problem found on our package. Maybe you did something wrong. Could you send me the Joomla administrator access via PM?

-Thanks
  1. more than a month ago
  2. Macro
  3. # 3
Hi Taufiq,

The website is here https://bit.ly/2ZiwlJb . The Offcanvas menu automatically appear when we scroll down. It should not appear like that. Can you help fix the problem?

Thanks
Attachments (1)
  1. more than a month ago
  2. Macro
  3. # 4
Hi there,

We are sorry for the inconvenience. Your query is very important to us. I have checked your site using the Safari browser. But, It works fine for my end.

Here is the screenshot of Safari browser
https://prnt.sc/ovfb27

-Thanks
  1. more than a month ago
  2. Macro
  3. # 5


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