1. Helix-II
  2. Wednesday, 17 October 2018
Hi

I have just updated my site and the back end of my site is no longer accessible but the front end works ok.
I get this error message: error 1054 unknown column 'a.client_id' in where clause.
I have attached a screenshot of the problem I am having.
You help will be much appreciated.

Thanks
Attachments (1)
Accepted Answer
So you did some unreasonable things. Like update CMS before updating all extensions.
----
The best way will be:
1) recover site from backup (if you forgot, ask hosting provider)
2) then update all extensions & template framework
3) then make a backup
4) update joomla
  1. more than a month ago
  2. Helix-II
  3. # Permalink
Responses (3)
Hi,
more details please:

1) You use OLD Helix II template ?
2) Have you updated template framework BEFORE Joomla update ?
3) Disable all modules and check again.
4) You updated site, you mean Joomla or what ?

more info you provide - faster I will help.


1) You use OLD Helix II template ? Yes
2) Have you updated template framework BEFORE Joomla update ? No I did not
3) Disable all modules and check again. I cannot access the backend of my site
4) You updated site, you mean Joomla or what ? Yes I Updated Joomla
  1. more than a month ago
  2. Helix-II
  3. # 1
Hi,
more details please:

1) You use OLD Helix II template ?
2) Have you updated template framework BEFORE Joomla update ?
3) Disable all modules and check again.
4) You updated site, you mean Joomla or what ?

more info you provide - faster I will help.
  1. more than a month ago
  2. Helix-II
  3. # 2


There are no replies made for this post yet.
Be one of the first to reply to this post!


This forum is archived

This forum has been archived. Please use JoomShaper official support system.