1. Helix-II
  2. Tuesday, 30 June 2015
After updating Joomla from 3.4.1 to 3.4.2 The Vocal Template Manager has stopped working. Window "Template Manager: Edit Style" is opens, but impossible to change the settings - the buttons "Save" "Save & Close" "Save as Copy" "Close" are not working...
http://snag.gy/HbNJq.jpg

What is the problem and how to fix it?

Regards!
Accepted Answer
-----SOLUTION--------
In joomla 3.4.2 helix2 - save button problem has been solved ;)
go to 'plugins\system\helix\js\admin\layout.admin.js' on 143 no line just remove ' return false;'
that's it

In next update we will add this fix also.

Very sorry for delay, we didn't expect that J3.4.2 will change some many aspects
  1. more than a month ago
  2. Helix-II
  3. # Permalink
Responses (42)
I deleted all kinds of cache from the browsers and Joomla. The result is the same.
The problem present only in shaper_vocal template styles manager. Protostar and the breeze3 "styles manager" still working fine.
  1. more than a month ago
  2. Helix-II
  3. # 1
I deleted all kinds of cache from the browsers and Joomla. The result is the same.
The problem present only in shaper_vocal template styles manager. Protostar and the breeze3 "styles manager" still working fine.
  1. more than a month ago
  2. Helix-II
  3. # 2
Same problem here!

Save, Save n Close, Save as copie and Closing Button doesnt work after updating Joomla to 3.4.2.

Cleared all browser and Joomla cache - issue still exists.

Need quick help! Client is waiting :(
  1. more than a month ago
  2. Helix-II
  3. # 3
Robert Goldbeck wrote:

Same problem here!

Save, Save n Close, Save as copie and Closing Button doesnt work after updating Joomla to 3.4.2.

Cleared all browser and Joomla cache - issue still exists.

Need quick help! Client is waiting :(


Hi Robert!
For a quick fix, use the Android + Opera browser. This combination is working with template styles. But for the PC, none of browsers (IE, Chrome, Mozilla, Spartan) can save the changes. Let's wait for a fix!

Best Wishes!
  1. more than a month ago
  2. Helix-II
  3. # 4
Same issue here, unable to make some changes in the template Organic Life
  1. more than a month ago
  2. Helix-II
  3. # 5
KEMBIT wrote:

Same issue here, unable to make some changes in the template Organic Life


Doesn't matter wich Browser, Internet Explorer, Firefox, Chrome.
  1. more than a month ago
  2. Helix-II
  3. # 6
KEMBIT wrote:

Same issue here, unable to make some changes in the template Organic Life


Doesn't matter wich browser you choose, I cleared de Joomla Cache and Chache from the browser, same issue!
Problem not solved.
  1. more than a month ago
  2. Helix-II
  3. # 7
Paul Frankowski wrote:

Hi, It's not a template issue, but Joomla cache and session.
Please in browser settings clean all cookies and temporary cache and try again.


Sorry, but that's a problem with your templates!

I use NewsPlus and am having the same problem. I purged Joomla caches. Empty browser session history, cookies, and files by adding a private view window -> same result with Safari, Chromium, and Firefox.

Only system difference compared to yesterday. Update to Joomla 3.4.2. All my other templates work fine, only yours bug ... :(

Thank you for your serious answers and updates
  1. more than a month ago
  2. Helix-II
  3. # 8
Paul Frankowski wrote:

Hi, It's not a template issue, but Joomla cache and session.
Please in browser settings clean all cookies and temporary cache and try again.


Same issue here, unable to make some changes in the template Organic Life

Doesn't matter wich Browser, Internet Explorer, Firefox, Chrome.
I cleared the Joomla Cache and the browser cache
  1. more than a month ago
  2. Helix-II
  3. # 9
Same problem here! (Vocal Template)

All cache and tmp cleared. Firefox, Opera, Chrome - problem still exist on Joomla! 3.4.2
  1. more than a month ago
  2. Helix-II
  3. # 10
Yes, we have discovered it's because of main change in Joomla 3.4 core which broken this basic feature in Helix2 framework.
We are working on solution, please be patient. Thanks.
  1. more than a month ago
  2. Helix-II
  3. # 11
KEMBIT wrote:

KEMBIT wrote:

Same issue here, unable to make some changes in the template Organic Life


Doesn't matter wich browser you choose, I cleared de Joomla Cache and Chache from the browser, same issue!
Problem not solved.


Also the template: Shaper University - Standaard
  1. more than a month ago
  2. Helix-II
  3. # 12
Paul Frankowski wrote:

Yes, we have discovered it's because of main change in Joomla 3.4 core which broken this basic feature in Helix2 framework.
We are working on solution, please be patient. Thanks.


Wonderful! I too will stop pulling my hair out! Same issue with Organic Life Template Manager. Tried all browsers, cache, cookies, ect.
Will you be posting the fix here?
Just want to be sure I see it when it arrives :D

Thank you!
  1. more than a month ago
  2. Helix-II
  3. # 13
Having the same issue with shaper_xeon template.
If anyone has a quick fix would be very grateful.
  1. more than a month ago
  2. Helix-II
  3. # 14
Paul Frankowski wrote:

Hi, It's not a template issue, but Joomla cache and session.
Please in browser settings clean all cookies and temporary cache and try again.
  1. more than a month ago
  2. Helix-II
  3. # 15
I am faceing the same problem after updating to latest version of joomla 3.4.3. None of the fixes worked. Using helix II newsplus/
  1. more than a month ago
  2. Helix-II
  3. # 16
Dimitris Sampson wrote:

I am faceing the same problem after updating to latest version of joomla 3.4.3. None of the fixes worked. Using helix II newsplus/


Did you tried solution also with plugin code customization?
and Save problem you have only in Template Manager?
  1. more than a month ago
  2. Helix-II
  3. # 17
BTW
You're right I have installed QS and added fix , but after cleaing cache 2x is okey

please try
Attachments (2)
  1. more than a month ago
  2. Helix-II
  3. # 18
Paul Frankowski wrote:

Dimitris Sampson wrote:

I am faceing the same problem after updating to latest version of joomla 3.4.3. None of the fixes worked. Using helix II newsplus/


Did you tried solution also with plugin code customization?
and Save problem you have only in Template Manager?


Yes i tried changing the code in 'plugins\system\helix\js\admin\layout.admin.js' on 143 no line just removed ' return false;'
and also cleared all cache.

I cannot resolve the issue, had to cancel the update and move back to previous version of joomla. I have also helix3 installed and it works fine. I also have protostar and works fine. It is definetely a template issue with helix II newsplus
  1. more than a month ago
  2. Helix-II
  3. # 19
Paul Frankowski wrote:

-----SOLUTION--------
In joomla 3.4.2 helix2 - save button problem has been solved ;)
go to 'plugins\system\helix\js\admin\layout.admin.js' on 143 no line just remove ' return false;'
that's it

In next update we will add this fix also.

Very sorry for delay, we didn't expect that J3.4.2 will change some many aspects


THANKS A LOT !!!
  1. more than a month ago
  2. Helix-II
  3. # 20
I have the same issue and have not been able to make it work.
  1. more than a month ago
  2. Helix-II
  3. # 21
I am using sportson template and it doesn't work for me either. I have tried updating to 2.1.9 and making the change to the js file, but nothing works. Has anyone who made this work got the real solution or is this not working for anyone?
  1. more than a month ago
  2. Helix-II
  3. # 22
westlakenation wrote:

I am using sportson template and it doesn't work for me either. I have tried updating to 2.1.9 and making the change to the js file, but nothing works. Has anyone who made this work got the real solution or is this not working for anyone?


try applying the proposed solution but instead of deleting the line just replace statement false with true. That worked for me
  1. more than a month ago
  2. Helix-II
  3. # 23
also the same Problem.... Need a solution quickly

thank you
  1. more than a month ago
  2. Helix-II
  3. # 24
Thanks mate, works finde now!

Cheers,
Nils

Paul Frankowski wrote:

-----SOLUTION--------
In joomla 3.4.2 helix2 - save button problem has been solved ;)
go to 'plugins\system\helix\js\admin\layout.admin.js' on 143 no line just remove ' return false;'
that's it

In next update we will add this fix also.

Very sorry for delay, we didn't expect that J3.4.2 will change some many aspects
  1. more than a month ago
  2. Helix-II
  3. # 25
ARGHHHH !!!
Wish I had known about this issue before purchasing!!!

Just downloaded, spent ages trying to get it to work ...you'd think that if the template doesn't work with latest Joomla version, you would take the responsibility to let people know before download/purchase :(

Have you got a fix yet, or do I would to seek a refund? The template manager doesn't work and without that, it's no good!
  1. more than a month ago
  2. Helix-II
  3. # 26
Thank you. This solution worked for us with the Organic Life template. One user had to clear her browser cache to see the change, but otherwise is working. Looking forward to the update.

Paul Frankowski wrote:
-----SOLUTION--------
In joomla 3.4.2 helix2 - save button problem has been solved ;)
go to 'plugins\system\helix\js\admin\layout.admin.js' on 143 no line just remove ' return false;'
that's it

In next update we will add this fix also.

Very sorry for delay, we didn't expect that J3.4.2 will change some many aspects
  1. more than a month ago
  2. Helix-II
  3. # 27
Thank you, for me with the correction mentioned above (go to plugins \ system \ helix \ js \ admin \ layout.admin.js 'on 143 just remove the line' return false;) worked perfectly.
I love the Helix ... and version 3 is great !!
Congratulations !!!
Pinheiro ;)
  1. more than a month ago
  2. Helix-II
  3. # 28
@Pinheiro,

It's nice to see you are enjoying our Helix-3. Many thanks for kind words, much appreciate it. ;)

Happy joomshaping.

Regards,

Alex
  1. more than a month ago
  2. Helix-II
  3. # 29
I'm a sportson user and I haven't been able to make this work.
  1. more than a month ago
  2. Helix-II
  3. # 30
Paul Frankowski wrote:

-----SOLUTION--------
In joomla 3.4.2 helix2 - save button problem has been solved ;)
go to 'plugins\system\helix\js\admin\layout.admin.js' on 143 no line just remove ' return false;'
that's it

In next update we will add this fix also.

Very sorry for delay, we didn't expect that J3.4.2 will change some many aspects


This solution didn't work for me. I'm using AWETÄ°VE template
  1. more than a month ago
  2. Helix-II
  3. # 31
@westlakenation,

Please try changing "false" to "true" instead of removing "return false".

Regards,

Alex
  1. more than a month ago
  2. Helix-II
  3. # 32
Info for all :
1) My attachment ZIP must be unzipped
2) Then replace that file: plugins\system\helix\js\admin\layout.admin.js
  1. more than a month ago
  2. Helix-II
  3. # 33
Paul Frankowski wrote:

-----SOLUTION--------
In joomla 3.4.2 helix2 - save button problem has been solved ;)
go to 'plugins\system\helix\js\admin\layout.admin.js' on 143 no line just remove ' return false;'
that's it

In next update we will add this fix also.

Very sorry for delay, we didn't expect that J3.4.2 will change some many aspects

Hello,
I'm facing the same problem with Helix 3 and Joomla 3.4.0.
Need help asap.
  1. more than a month ago
  2. Helix-II
  3. # 34
Hello,
I'm facing the same problem with Helix 3 and Joomla 3.4.0.
Need help.
  1. more than a month ago
  2. Helix-II
  3. # 35
idi wrote:

Hello,
I'm facing the same problem with Helix 3 and Joomla 3.4.0.
Need help.


Sorry, but Joomla 3.4 is not supported any more.
Please update to J3.5.1 or J3.6.
Then update template to last version!
You can also Install Helix3 template if you made too many changes in template core files.
This Helix3 will update only framework plugin
  1. more than a month ago
  2. Helix-II
  3. # 36
Hi Guys

In my experience... whenever the save buttons stop working after updates you only need to clear your browser's cache and it is resolved.

Regards

Johann
  1. more than a month ago
  2. Helix-II
  3. # 37
Hi Guys

In my experience... whenever the save buttons stop working after updates you only need to clear your browser's cache and it is resolved.

Regards

Johann



thank you JoeSA, as you said it, just clear web browser cache
  1. more than a month ago
  2. Helix-II
  3. # 38
@Mansour - some browsers have addons Clear Cache One Click button, it's good idea to have something like that.
  1. more than a month ago
  2. Helix-II
  3. # 39
@Mansour - some browsers have addons Clear Cache One Click button, it's good idea to have something like that.

I use the Internet browser in private mode, to avoid erasing other data
  1. more than a month ago
  2. Helix-II
  3. # 40
Honestly, I cannot say that it's the best available browser.
  1. more than a month ago
  2. Helix-II
  3. # 41


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