1. Adrian Bünter
  2. SP Page Builder 3.x
  3. Sunday, 22 March 2020
Is it possible to keep the aspect ratio of an image within the image carousel? This is especially important on mobile phones when looking at the web page in portrait or landscape.

Thank's for your help
Adrian
Responses (19)
Accepted Answer Pending Moderation
Hi there,

Thanks for contacting us. Would you please share your site URL to check the issue of Carousel.

-Thanks
  1. more than a month ago
  2. SP Page Builder 3.x
  3. # 1
Accepted Answer Pending Moderation
Please check on https://dev.jkmeiringen.ch. It is on the main page in the section "Unserer SÄNGER". If you open the page on a web browser on the PC it looks good.

If you open it on a mobile phone in portrait it looks squeezed. Then turn to landscape and it will look acceptable. When you turn back to portrait it doesn't return to the squeezed mode and the pictures don't fit into the screen anymore.

Thanks
  1. more than a month ago
  2. SP Page Builder 3.x
  3. # 2
Accepted Answer Pending Moderation
Hi there, Please check this screenshot.

https://prnt.sc/rnv5dw

-Thanks
  1. more than a month ago
  2. SP Page Builder 3.x
  3. # 3
Accepted Answer Pending Moderation
Sorry, I cannot open this web-link: it is not secure. Please, can you include the screen shot in the reply. Thanks.
  1. more than a month ago
  2. SP Page Builder 3.x
  3. # 4
Accepted Answer Pending Moderation
Sorry, I cannot open this web-link: it is not secure. Please, can you include the screen shot in the reply. Thanks.
Attachments (1)
  1. more than a month ago
  2. SP Page Builder 3.x
  3. # 5
Accepted Answer Pending Moderation
Thank you for the suggested solution. Unfortunately, it doesn't do the job: I can adjust the settings to look nice in portrait mode. However, if the mobile phone is switched to landscape mode, the problem remains - even if the pge is refreshed.

Hence, it would be great to have a parameter that the image must be displayed with correct ratio. Either fill the space and align centrally | left | right | top | button or the full image should be displayed and padding is added accordingly.

Thank you very much.
Adrian
  1. more than a month ago
  2. SP Page Builder 3.x
  3. # 6
Accepted Answer Pending Moderation
Hi there, Please provide me the Joomla administrator access via PM & share a screencast video. Thanks
  1. more than a month ago
  2. SP Page Builder 3.x
  3. # 7
Accepted Answer Pending Moderation
Hi there, Thanks for your feedback. Please write down your message via the English language. Thanks
  1. more than a month ago
  2. SP Page Builder 3.x
  3. # 8
Accepted Answer Pending Moderation
Hi there, Thanks for your feedback. Please write down your message via the English language. Thanks


Sorry, my mistake. I thought it will be a personal message to Adrian.
  1. more than a month ago
  2. SP Page Builder 3.x
  3. # 9
Accepted Answer Pending Moderation
Hi there, Thanks for your feedback. Please write down your message via the English language. Thanks


Sorry, my mistake. I thought it will be a personal message to Adrian.


:P
  1. more than a month ago
  2. SP Page Builder 3.x
  3. # 10
Accepted Answer Pending Moderation
Hi there, Please provide me the Joomla administrator access via PM & share a screencast video. Thanks


I recorded a session on a iPhone. The video can be found here: https://1drv.ms/u/s!AnJsNVBlwg8PqUGmr9fzRRUHqCvb?e=HJXvLs (valid until 2020.08.31). As you can see the carousel scales differently between portrait (starting mode and wrong ratio of the picture) and landscape. When I move back from landscape to portrait, only part of the picture is seen. However, the ratio is correct, but the picture should scale down to see it in full. Then I refresh the web page in portrait mode and you can see that the ratio of the picture is wrong again.

Due to security reasons, we do not hand-out administrator access. We can always to a session by phone, skype, etc. Thank you for understanding this.

Regards
Adrian
  1. more than a month ago
  2. SP Page Builder 3.x
  3. # 11
Accepted Answer Pending Moderation
Hi there, Provide me the Joomla administrator access via PM. I will forward it to our developer team. Thanks
  1. more than a month ago
  2. SP Page Builder 3.x
  3. # 12
Accepted Answer Pending Moderation
Hi there, Provide me the Joomla administrator access via PM. I will forward it to our developer team. Thanks


Hi there.
As written before, we do not provide administrator access to unknown people. Please invite for a Skype, Teamspeak or any other online session, where screen sharing is possible.
Thanks
  1. more than a month ago
  2. SP Page Builder 3.x
  3. # 13
Accepted Answer Pending Moderation
Hi there, Provide me the Joomla administrator access via PM. I will forward it to our developer team. Thanks


Hi there.
As written before, we do not provide administrator access to unknown people. Please invite for a Skype, Teamspeak or any other online session, where screen sharing is possible.
Thanks


Hi there, Please provide me your TeamViewer or any desk id & pass via PM & let me know when you available. Thanks
  1. more than a month ago
  2. SP Page Builder 3.x
  3. # 14
Accepted Answer Pending Moderation
Can someone share the solution with all of us?? we have the same problem...
  1. more than a month ago
  2. SP Page Builder 3.x
  3. # 15
Accepted Answer Pending Moderation
Can someone share the solution with all of us?? we have the same problem...

Hi. Image Carousel addon is a very crude. This requires some additional css coding. This is unique in each individual case and depends on the image size and proportions. Therefore, there is no universal solution.
  1. more than a month ago
  2. SP Page Builder 3.x
  3. # 16
Accepted Answer Pending Moderation
Can someone share the solution with all of us?? we have the same problem...


I had a good 1:1 session with Toufiq some time ago. The issue is understood and he filed the report to development. I haven't received any feedback yet. But I'll make sure the result will be posted here once available.
  1. more than a month ago
  2. SP Page Builder 3.x
  3. # 17
Accepted Answer Pending Moderation
Can someone share the solution with all of us?? we have the same problem...


I had a good 1:1 session with Toufiq some time ago. The issue is understood and he filed the report to development. I haven't received any feedback yet. But I'll make sure the result will be posted here once available.


Yes, I have added in our working board. I hope the developer team will fix the issue. Thanks
  1. more than a month ago
  2. SP Page Builder 3.x
  3. # 18
Accepted Answer Pending Moderation
It seems that this is still unresolved. Maybe I am missing something, but it will be fine to have a checkbox to keep aspect ratio.

In the meantime this works for me, I have added this custom css in the style tab of the addon:

img {
max-width: 100% !important;
height: auto !important;
}
  1. more than a month ago
  2. SP Page Builder 3.x
  3. # 19


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