1. Paul Frankowski
  2. Announcements
  3. Sunday, 11 September 2016
1) Read documentation, then search in forum topics.

2) Always update extenstion to the last version you can (download and re-install even if Joomla forgot to remind you. Clear your browser cache after every component/template update. Then ask if problem still exist.
3) New forum post should include: template / extension name, version, screenshot(s) and URL (if possible)
4) Please do not add 2nd post in this same topic until someone will answer you. You can edit first one.
5) After you get a good solution, please close topic with "Accept as Answer" button.

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Note! In forum post do not add your license key, login/passwords or e-mail. Use PM instead. This is for your security.
Thanks.

(!) Please do some research before posting, use Google, Bing or ask hosting support. For example it could be server problem or your site was damaged by someone (2nd editor, hacker).
Responses (6)
Accepted Answer Pending Moderation
Hello Paul, i have published the events-modul. But the same event is published twice (screenshot). Is it possible to change it?

thanks a lot Mirko
Attachments (1)
  1. more than a month ago
  2. Announcements
  3. # 1
Accepted Answer Pending Moderation
Please add your question in GOOD CATEGORY !

and don't forget to update used template, component and module - I remember that this issue was fixed.
  1. more than a month ago
  2. Announcements
  3. # 2
Accepted Answer Pending Moderation
how to post contents that only admin staff can see?
  1. more than a month ago
  2. Announcements
  3. # 3
Accepted Answer Pending Moderation
You have to use Private Message (PM):
Each User (also from support) have avatar icon on the left. Click there you should see PM button.
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2nd option send mail using Contact form
  1. more than a month ago
  2. Announcements
  3. # 4
Accepted Answer Pending Moderation
Hello Paul,

I just purchased the SP Page Builder Pro yesterday and I can't get it to update. I try to enter the key code and email, nothing, and also install latest zip of sp pagebuilder pro 3 through extensions and I get an error.

Should I uninstall the lesser version first? I am afraid I will lose changes if I do that.

What is the order of operations to get this installed?

Please help!

Sincere Thanks,

Brent Robinson
  1. more than a month ago
  2. Announcements
  3. # 5
Accepted Answer Pending Moderation
1) Do not uninstall.
2) Use classic method, download from: https://www.joomshaper.com/downloads/extension/sp-page-builder-pro
3) Install
4) If above will not help, I can try to do this instead you, but I need access to your site.

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BTW
what error you have, please show me screenhot.
  1. more than a month ago
  2. Announcements
  3. # 6


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