1. Helix Ultimate
  2. Saturday, 21 September 2019
I have the following appearing in console, (see screenshot) relating to popper.js and it has me scratching my head of where it comes into my Shaper Helix Ultimate, can you help me nail it down please so i can resolve this error?

Regards,
Attachments (1)
Responses (27)
Hi,
popper.js is loaded by bootstrap 4 files.
In theory, you can cut it off, but what is "weird" this file exists in /js/ folder so it should be loaded.
  1. more than a month ago
  2. Helix Ultimate
  3. # 1
Hi,
popper.js is loaded by bootstrap 4 files.
In theory, you can cut it off, but what is "weird" this file exists in /js/ folder so it should be loaded.


Hi Paul,

I've returned to this issue, after an enforced absence through on-going ill-health.

I'm seeing the following on my registration page for e.g. https://www.isknow.how/en/pre-register-for-an-iskh-account


TypeError: Bootstrap tooltips require Popper.js (https://popper.js.org) bootstrap.min.js:6:32266
i https://www.isknow.how/templates/shaper_helixultimate/js/bootstrap.min.js:6
i https://www.isknow.how/templates/shaper_helixultimate/js/bootstrap.min.js:6
_jQueryInterface https://www.isknow.how/templates/shaper_helixultimate/js/bootstrap.min.js:6
jQuery 2
each
each
_jQueryInterface https://www.isknow.how/templates/shaper_helixultimate/js/bootstrap.min.js:6
initPopovers https://www.isknow.how/en/pre-register-for-an-iskh-account:224
<anonymous> https://www.isknow.how/en/pre-register-for-an-iskh-account:224
jQuery 4
i
fireWith
ready
K


Thanks in advance.
  1. more than a month ago
  2. Helix Ultimate
  3. # 2
Since Sep 2019 Helix was updated, have you done it too?
  1. more than a month ago
  2. Helix Ultimate
  3. # 3
I believe that I did Paul, as my current versions are as follows;


shaper_helixultimate
Site Template 1.1.2 Feb 2018 JoomShaper.com N/A

System - Helix Ultimate Framework
Site Plugin 1.1.2 Feb 2018 JoomShaper.com system
  1. more than a month ago
  2. Helix Ultimate
  3. # 4
please ping me tomorrow, now is 23:00 (11 PM)
The office is closed, I cannot talk with developer.
  1. more than a month ago
  2. Helix Ultimate
  3. # 5
please ping me tomorrow, now is 23:00 (11 PM)
The office is closed, I cannot talk with developer.


I will do Paul, appreciated and no problem.
  1. more than a month ago
  2. Helix Ultimate
  3. # 6
I remembered and asked developer...
  1. more than a month ago
  2. Helix Ultimate
  3. # 7
I remembered and asked developer...


Thanks Paul, let's keep fingers crossed it can be got to the bottom of. I even re-installed the latest 1.1.2 version of Helix Ultimate, just to make sure but the same issue applies still.

Regards,
  1. more than a month ago
  2. Helix Ultimate
  3. # 8
I have a further update, on another of my site's that uses HU, where a 3rd party extension (JoomUnited's DropEditor) is being used to enable multiple sharing of images on upload for end users, using their MyMapsLocation, when registered users are signed in... their editors element buttons in the editor are disappearing upon being hovered over, and they've assisted me in finding that it is again the same issue on my other site, as detailed above, in popper.js within HU being the issue.


Hi,

Thanks for contacting us here about this extension.

I have checked this issue and see there is conflict between DropEditor with a javascript file in your Joomla template ( /templates/shaper_helixultimate/js/popper.min.js)

I could comment out the code line which load this js file to fix this issue but I'm not sure it will cause any issue to your template or not.

Let me know your idea.

Thanks,


I need a speedy resolution to this issue Devs, please!

Regards,
  1. more than a month ago
  2. Helix Ultimate
  3. # 9
I will remind.
---
What is interesting, I downloaded the latest raw Bootstrap 4
and inside bootstrap.min.js file there is a request to popper.js file, and this file is not included.
Weird, right.
----------
In other hand, in Helix we used popper.min.js
  1. more than a month ago
  2. Helix Ultimate
  3. # 10
Temporary you can use My unofficial file fix with a correct request to popper.min.js
I made changes inside:
templates\shaper_helixultimate\js\bootstrap.min.js

download, unzip, replace, test
Attachments (1)
  1. more than a month ago
  2. Helix Ultimate
  3. # 11
Temporary you can use My unofficial file fix with a correct request to popper.min.js
I made changes inside:
templates\shaper_helixultimate\js\bootstrap.min.js

download, unzip, replace, test


Unfortunately, this way doesn't seem to solve it Paul and I would imagine that it is better to keep popper.js, rather than without the request to popper.js?

I've replaced the file on both my sites and both still have the issue, see here: https://www.isknow.how/en/pre-register-for-an-iskh-account then check console.

Regards,
  1. more than a month ago
  2. Helix Ultimate
  3. # 12
In that case, you have to wait for offcial respond
  1. more than a month ago
  2. Helix Ultimate
  3. # 13
I have an idea which may (or not ) help...
at least we can try

rename the file : popper.min.js >> popper.js
and keep both files in /js/ folder

popper.min.js
popper.js
  1. more than a month ago
  2. Helix Ultimate
  3. # 14
I have an idea which may (or not ) help...
at least we can try

rename the file : popper.min.js >> popper.js
and keep both files in /js/ folder

popper.min.js
popper.js


So the original popper-min.js rename to popper.js and then the one you uploaded above as a temp possible fix, that I recently replaced the original, leave that as popper-min.js?
  1. more than a month ago
  2. Helix Ultimate
  3. # 15
read again, yes, keep two files
  1. more than a month ago
  2. Helix Ultimate
  3. # 16
read again, yes, keep two files


I did read again Paul, I just prefer to clarify as we all have our own writing style the world over and it is easy to interpret things slightly differently, from how they are meant.

However, it seems that it hasn't worked, as after clearing all server, browser and site cache's, it still appears as an issue on both of my sites using HU.

As a side note, I did try uploading a screenshot here to show you what files I now have in the templates\shaper_helixultimate\js\ folder but the past few days, I have got the following too when trying to upload a screenshot in either JPG or PNG.


The file popper-js-temp-fix-files.JPG, which you are attempting to upload is in an unsupported format.


Regards,
  1. more than a month ago
  2. Helix Ultimate
  3. # 17
Just for clarification my end;


Name
system (folder)
bootstrap.min.js [this is your replacement one]
bootstrap.min.js(old) [this is the original which the above replaced]
jquery.countdown.min.js
main.js
popper.js [this is the one renamed, removing the 'min' from the filename]


Regards,
  1. more than a month ago
  2. Helix Ultimate
  3. # 18
in this same folder upload also popper.min.js

then try again.
  1. more than a month ago
  2. Helix Ultimate
  3. # 19
in this same folder upload also popper.min.js

then try again.


This is what console now shows since doing the above;


Uncaught TypeError: Bootstrap tooltips require Popper.js (https://popper.js.org)
at i (bootstrap.min.js:6)
at new i (bootstrap.min.js:6)
at HTMLLabelElement.<anonymous> (bootstrap.min.js:6)
at Function.each (jquery.min.js:2)
at a.fn.init.each (jquery.min.js:2)
at a.fn.init.i._jQueryInterface [as popover] (bootstrap.min.js:6)
at initPopovers (pre-register-for-an-iskh-account:208)
at HTMLDocument.<anonymous> (pre-register-for-an-iskh-account:208)
at i (jquery.min.js:2)
at Object.fireWith [as resolveWith] (jquery.min.js:2)


Regards,
  1. more than a month ago
  2. Helix Ultimate
  3. # 20
in this same folder upload also popper.min.js

then try again.


Paul, where do I go from here with this issue please, as the bloody weekend is going to get in the way now JS's end but I desperately need this resolving urgently?

Regards,
  1. more than a month ago
  2. Helix Ultimate
  3. # 21
Sorry, personally I cannot. It is not dependent on me
--
Maybe talk with Boostrap developer from your city or ask on bootstrap forum/fb
it would be faster.
  1. more than a month ago
  2. Helix Ultimate
  3. # 22
Sorry, personally I cannot. It is not dependent on me
--
Maybe talk with Boostrap developer from your city or ask on bootstrap forum/fb
it would be faster.


I'm not asking personally or just from yourself Paul, I'm of course on about Professionally. Being a paying subscriber, I would have thought that professionally Joomshaper Dev's would pick this long enough standing issue up, communicate with me to try and find a suitable resolution, it isn't difficult to communicate.

Therefore, can you please escalate this thread urgently to the Dev's of Helix Ultimate, and get them to send me a private message.

I don't see why your suggestions of either a ton more time, or even possibly money should have to be provided by myself, when it seems clear enough that it is a HU issue with popper.js / tooltips etc, when I'm a paying member of SPPB3, which I utilise within Helix Ultimate and need the two working harmoniously, which at present they are not!

It has even affected my who registration system because of this popper.js error and that is NOT good for my site.

Regards,
  1. more than a month ago
  2. Helix Ultimate
  3. # 23
HU is a free product, you didn't pay for it.
As I told before I asked for help from our DEV but I didn't get an answer yet, and my hands are "tied'.
  1. more than a month ago
  2. Helix Ultimate
  3. # 24
HU is a free product, you didn't pay for it.
As I told before I asked for help from our DEV but I didn't get an answer yet, and my hands are "tied'.


If you read the above reply of mine again, I never stated that I paid for HU, I stated I pay for SPPB3 and utilise this within HU!!!

when I'm a paying member of SPPB3, which I utilise within Helix Ultimate


Well, you need to give the dev's a push again then as if it is anything like the Media Folder issue which went on for an age, I don't hold much hope of renewing at this rate because, if you hadn't noticed, this popper.js (a direct HU issue - being free doesn't come into it, it is part of the wider JS eco-system is it not, incl SPPB3) is affecting a rather key part of my site i.e. registration page!
  1. more than a month ago
  2. Helix Ultimate
  3. # 25
I am not sure if you noted, the weekend started, Office is closed till Monday.
  1. more than a month ago
  2. Helix Ultimate
  3. # 26
And I am pretty sure, that it can be solved in a different way,
missing js file shouldn't brake "MyMaps" component, which I use as well.

record a short video with issue, maybe I will find a few minutes in the next 48h.
  1. more than a month ago
  2. Helix Ultimate
  3. # 27


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