1. Helix-II
  2. Monday, 13 July 2015
Hi There,

When I try to click on the helix shortcode button at the bottom on my custom html, it gives me the 404 error page.

Is there a solution to this?

Thanks
Accepted Answer
Hi Joey,

To enjoy our Helix V2 Shortcode Generator plug-in, you need to run your site on Helix-II framework, which is currently not the case. As I can see from your back end, your site runs on Helix-3, which doesn't support "Shortcode Generator".

Regards,

Alex
  1. more than a month ago
  2. Helix-II
  3. # Permalink
Responses (4)
Hi Joey,

Please PM me your site URL and its Joomla super user credentials to have a look around.

Regards,

Alex
  1. more than a month ago
  2. Helix-II
  3. # 1
Thanks Alex
  1. more than a month ago
  2. Helix-II
  3. # 2
You are welcome, Joey.

Regards,

Alex
  1. more than a month ago
  2. Helix-II
  3. # 3


There are no replies made for this post yet.
Be one of the first to reply to this post!


This forum is archived

This forum has been archived. Please use JoomShaper official support system.