View Replies (5)

Resolved Helix menu in backend doesn't look as expected

  1. Task
  1. Geiger Roland
    Geiger Roland
  2. Organic Life
  3. Wednesday, 11 March 2020
Hi there

I installed the template "shaper_organic_life" in an existing website.

Why don't I see the Helix Megamenu as presented in this post? https://www.youtube.com/watch?v=DAme45jfoa0, but like here in the screenshot:
megamenu-we.jpg

What do I have to change?

(Joomla 3.1.16)
Attachments (1)
megamenu-we.jpg megamenu-we.jpg
Accepted Answer
Ofi Khan
Ofi Khan
Accepted Answer Pending Moderation
Hello Geiger,
Thank you for your question. The video tutorial is made for Helix Ultimate framework whereas Organic Life template uses Helix II framework. This is why you are seeing the difference.

- Best regards


Thank you. But this Template is with Helix 2.5 - what i can do?


There is nothing to be done. This is the older version of Helix.

- Best regards
  1. more than a month ago
  2. Organic Life
  3. # Permalink
Responses (5)
Ofi Khan
Ofi Khan
Accepted Answer Pending Moderation
Hello Geiger,
Thank you for your question. The video tutorial is made for Helix Ultimate framework whereas Organic Life template uses Helix II framework. This is why you are seeing the difference.

- Best regards
  1. more than a month ago
  2. Organic Life
  3. # 1
Umhlanga
Umhlanga
Accepted Answer Pending Moderation
Hi,
Sorry to butt in on this thread but I am not sure how else to get the staffs attention.
I put a support request in on the 6th March on the Template.Oneclip forum and have got zero response.
I then resorted to the chat button on the site (which is set to email and suggests a response within a few hurs) to try and get some response but there too...no response.

Please can someone respond to my support ticket called
Problem With Adding Menu Items

Thanks and again sorry for hijacking this post!
  1. more than a month ago
  2. Organic Life
  3. # 2
Geiger Roland
Geiger Roland
Accepted Answer Pending Moderation
Hello Geiger,
Thank you for your question. The video tutorial is made for Helix Ultimate framework whereas Organic Life template uses Helix II framework. This is why you are seeing the difference.

- Best regards


Thank you. But this Template is with Helix 2.5 - what i can do?
  1. more than a month ago
  2. Organic Life
  3. # 3
Ofi Khan
Ofi Khan
Accepted Answer Pending Moderation
Hi,
Sorry to butt in on this thread but I am not sure how else to get the staffs attention.
I put a support request in on the 6th March on the Template.Oneclip forum and have got zero response.
I then resorted to the chat button on the site (which is set to email and suggests a response within a few hurs) to try and get some response but there too...no response.

Please can someone respond to my support ticket called
Problem With Adding Menu Items

Thanks and again sorry for hijacking this post!


Apology for the late responses. I have attended your question. Thank you.

- Best regards
  1. more than a month ago
  2. Organic Life
  3. # 4


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