I enjoy using Joomshaper because it's relatively easy to use and the support staff are great.
A massive shout out to Toufiq for resolving a couple of issues quickly for us over the past few days, and for also educating us a while he was at it.
I am building a website for someone I met while travelling in a developing nation last year.
I am doing this work for free and at the moment, my day looks like this:
- Wake up early in the morning and work on website
- Go to work
- Come home from work, and work on the website before dinner
- Have dinner
- Work on website after dinner
I am busy and knowing that I can get some assistance on some of the issues that I cannot resolve myself has been invaluable.
The timing of the responsiveness has also been great. I haven't been left waiting and there's always an update when I start the next round of work on the website.
Many thanks to Toufiq for his help. His customer service delivery made me feel like I was a valuable customer.
That is what I call trust in a brand.