1. Resort
  2. Tuesday, 23 January 2018
Hi, I have just realised a fatal error on my page. Please help me to solve the problem ASAP. I have not done any changes on the site so far.
Imre
Accepted Answer
Hi,
Solved. Maybe somebody hacked my site, or virus, or i do not know , because there was no index.php file in the Spaper_resort template directory, Instead of Index.php file there was an index.php folder containing 1.txt file. I have renamed this file to index.php and copied to the templae folder and it solved the probklem.
Many thanks for your support. If you have any idea what happened or you know any virus which can cause this issue, please inform me.
Best regards
Imre
  1. more than a month ago
  2. Resort
  3. # Permalink
Responses (14)
My site name is http://www.kulmhof.com
  1. more than a month ago
  2. Resort
  3. # 1
Hi,
1) Step: Install Helix3 Template (it should update framework)
2) Update Joomla, if you have old version there. Must be 3.8.3

check

Let me know after
  1. more than a month ago
  2. Resort
  3. # 2
Hi,
After joomla update I am not able to login even to the admin page. I can see only the menu bot no content. Error: 0 Call to undefined method jAdminCSSmenu::adChild().
What can I do?
  1. more than a month ago
  2. Resort
  3. # 3
What your Joomla Guru always said?
First update all extensions, then Joomla.
---------

1) Delete this folder:
administrator\modules\mod_sppagebuilder_admin_menu

2) Update SPPB Pro from back-end
  1. more than a month ago
  2. Resort
  3. # 4
Hi, So I have deleted, updated and I am able to login again to the admin page. Latest jommla, latest helix uploaded but the error remains only the error line was changed to 658.

Fatal error: require(): Failed opening required '/web/apartmantauplitz/http://kulmhof.com/templates/shaper_resort/index.php' (include_path='.:/usr/local/php7/lib/php') in /web/apartmantauplitz/http://kulmhof.com/libraries/src/Document/HtmlDocument.php on line 658
  1. more than a month ago
  2. Resort
  3. # 5
I hope you installed Helix3 Template, right.
Please switch it as default and check front-end
then switch to protostar - and check again,

let me know.
  1. more than a month ago
  2. Resort
  3. # 6
Same error message. I have uninstalled and installed again the Helix3 just to be sure that, it is correct.
Attachments (2)
  1. more than a month ago
  2. Resort
  3. # 7
Very strange, because I have received quests message from the webpage 2 days ago, so it was working properly. Something happened yesterday or today I guess.
  1. more than a month ago
  2. Resort
  3. # 8
do you have this same error on "protostar" template set as default ?
  1. more than a month ago
  2. Resort
  3. # 9
Yes, in all template similar problem but what I have realised that, all the cases the error refere to shaper resort template, so it does not change to different template .
Failed opening required '/web/apartmantauplitz/http://kulmhof.com/templates/shaper_resort/index.php'
  1. more than a month ago
  2. Resort
  3. # 10
I don't understand, really.
If you switched template to another one, set him default.
then cleaned Joomla cache,
different template should be used/loaded, not resort.
--------
BTW
Please compare index.php file from resort from original package,
maybe someone (hacker) edited it?
  1. more than a month ago
  2. Resort
  3. # 11
I have to leave now, but I will be available again after 10:30 PM CET time.
  1. more than a month ago
  2. Resort
  3. # 12
Many thanks for your support. If you have any idea what happened or you know any virus which can cause this issue, please inform me.


Thanks for feedback. Yes, hackers use template files very often. I have experience in site cleaning.
---
I strongly suggest to read my blog posts about security. Start with this one:
https://www.joomshaper.com/blog/how-can-i-find-out-if-my-joomla-website-is-hacked

More here: https://www.joomshaper.com/blog/joomla-security
  1. more than a month ago
  2. Resort
  3. # 13


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