1. Lackner Joachim
  2. SP Portfolio
  3. Wednesday, 10 June 2020
Hi!

When I add a new person to SP Simple Portfolio, I get an error: Class 'StringHelper' not found.

I´m also not able to upload images. See Screenshot

I reinstalled the extension - nothing changed

Can you help me solve this?
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Accepted Answer
Accepted Answer Pending Moderation
Hi,
Really sorry about your issue!
Did you inform Toufiq about your issue, please? as it was handled by him...
As per my knowledge, this issue can be solved by reinstalling the SP Simple Portfolio!

Just to ensure the process:
"Did you uninstall your SP Simple Portfolio component by 1st unpublishing your module/extension (from the Extensions\Modules tab) and trashing it?

Then go to the Extensions tab again and navigate to "Manage" and find your SP Simple Portfolio extension, then unpublish it and then 'Uninstall' from the menu option.

Download a fresh copy/package of the SP Simple Portfolio Extension from JoomShaper's Extensions Download page and reinstall, then recreate a module, and it's content.

If you do that you should be right!"

PS: you are basically then disassociating the original database associated with the template and allowing the Extension upon new installation to recreate a new/blank database that will work with the current version of the template. :)

Best Regards
  1. more than a month ago
  2. SP Portfolio
  3. # Permalink
Responses (5)
Accepted Answer Pending Moderation
Hi,

Thanks for your query.
Have you cleared your Joomla and browser cache after uninstall and reinstall the extension?
When you have created an item, please add the alias & save & close.
Please let me know the result.


Best Regards
  1. more than a month ago
  2. SP Portfolio
  3. # 1
Accepted Answer Pending Moderation
Hi. Thanks, yes i did that already. I wrote that to Toufiq
  1. more than a month ago
  2. SP Portfolio
  3. # 2
Accepted Answer Pending Moderation
Hi. Thanks, yes i did that already. I wrote that to Toufiq
Great!
He will help you out!

Regards
  1. more than a month ago
  2. SP Portfolio
  3. # 3
Accepted Answer Pending Moderation
Please help! The Page is after your changes not reachable!

https://prnt.sc/t2jb1p

This have to be solved immediately!!!!
  1. more than a month ago
  2. SP Portfolio
  3. # 4


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