1. Bogo Nicole
  2. Shopin
  3. Sunday, 11 June 2017
Hello. On the iPad, the dropdown arrow does not work well.

http://qbig24g4.myhostpoint.ch/index.php

Thanks for help!

Nicole
Responses (8)
Accepted Answer Pending Moderation
Hi,

Thanks for your query. I have checked your URL but no problem found.

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-Thanks
  1. more than a month ago
  2. Shopin
  3. # 1
Accepted Answer Pending Moderation
With me on the iPad the dropdown arrow only reacts if I stay longer on it and then comes a window (see attachment). When I click the arrow again, the drop down menu works.

With the other templates it works at first.

Nicole
Attachments (1)
  1. more than a month ago
  2. Shopin
  3. # 2
Accepted Answer Pending Moderation
With me on the iPad the dropdown arrow only reacts if I stay longer on it and then comes a window (see attachment). When I click the arrow again, the drop down menu works.

With the other templates it works at first.

Nicole


Hi, Could you send me a screencast video. That would be very good for understanding. Thanks
  1. more than a month ago
  2. Shopin
  3. # 3
Accepted Answer Pending Moderation
  1. more than a month ago
  2. Shopin
  3. # 4
Accepted Answer Pending Moderation
Hi

Can you see the problem?

Nicole
  1. more than a month ago
  2. Shopin
  3. # 5
Accepted Answer Pending Moderation
Hi,

Thanks for your reply. Need time for fix this issue. I would request to you that, please use the off-canvas menu for the small device. Besides, we will try to fix it next update.

-Thanks
  1. more than a month ago
  2. Shopin
  3. # 6
Accepted Answer Pending Moderation
Ok, thanks! :)
  1. more than a month ago
  2. Shopin
  3. # 7
Accepted Answer Pending Moderation
Ok, thanks! :)


Hi, Thanks for your reply & you are most welcome. :)
  1. more than a month ago
  2. Shopin
  3. # 8


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