1. Tixon
  2. Saturday, 06 April 2019
Hi

I have logged into Joomla and the dashboard is not loading properly.

It looks like it is defaulting to K2 but it displays weirdly.

Can I send you a log in to take a look? Can you suggest a remedy for getting the dashboard to display properly? I suspect it may be because the version of Joomla is old

But I cannot seem to update anything.

cheers
Responses (14)
Hi,
1) can you add here screenshot what is wrong exactly?

2) Q: Do you really need to use K2?
  1. more than a month ago
  2. Tixon
  3. # 1
Hi Paul

Thanks for responding so quickly.

When I log into mywebsite/administrator - the first thing I see it the screenshot 1

When I click on Global Configuration - I see screenshot 2

When I click on Module Manager or Joomla Update - I get a error 500.

I don't need k2 but I don't know how to get out of this mess.


Thanks
Attachments (2)
  1. more than a month ago
  2. Tixon
  3. # 2
thanks,
What Joomla version you have installed there?
I hope you know that we can support J3.8+ only.

On my eye, you have broken Joomla core.
Please reinstall Joomla core file.
  1. more than a month ago
  2. Tixon
  3. # 3
Hi Paul

Thanks. I will try that.

Cheers
  1. more than a month ago
  2. Tixon
  3. # 4
BTW
What Joomla version you have there? 3.6?
  1. more than a month ago
  2. Tixon
  3. # 5
Yes. It is 3.6.
  1. more than a month ago
  2. Tixon
  3. # 6
Joomla 3.6.5 - was introduced in Dec 2016, now we have April 2019.
Update, then we can talk.
  1. more than a month ago
  2. Tixon
  3. # 7
It refuses to update.

I am just going to start again but use Wordpress instead.
  1. more than a month ago
  2. Tixon
  3. # 8
It refuses to update.

Is it my fault that you cannot update Joomla? I have doubts.
There are so many guides, in almost all languages, how to do that. 10sec of searching in google, nothing more.
---
Anyway, if you decided to use WordPress please check out our WP Page Builder.
https://www.themeum.com/product/wp-pagebuilder/
  1. more than a month ago
  2. Tixon
  3. # 9
Hi Paul

I'm not sure what you are saying. I never said it was your fault.

Thanks.
  1. more than a month ago
  2. Tixon
  3. # 10
so why you cannot update, you give up too quickly.
Update, even in a manual way, is easy.
  1. more than a month ago
  2. Tixon
  3. # 11
Hi Paul

Do not talk down to me.

A few days ago, I gave a glowing review of Joomshaper and Toufiq.

If I had to write that same review today, it wouldn't be so glowing.

You may know a lot about Joomla but you know very little about customer service delivery and diplomacy.

Thanks.
  1. more than a month ago
  2. Tixon
  3. # 12
Can we stop here?
I prefer face-face contact (with my students) instead of screen-screen, indeed.
---
Have a nice Sunday.
  1. more than a month ago
  2. Tixon
  3. # 13
Hi Paul

You have a nice Sunday too.

Cheers
  1. more than a month ago
  2. Tixon
  3. # 14


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