1. Helix (not supported anymore)
  2. Monday, 24 October 2016
Hi Dear
I used you're template ,I'm getting constant error There are frequently getting a virus on your site

I can not enter the input panel joomla continuous hacking

now includes/framework.php on line 5 error how i fix this errror?
Responses (7)
Hi,
more details please:
1) Virus/malware on your site you have since .... ?
2) What firewall component you're using ?
3) What computer antivirus tool you're using ? Or maybe this message is from browser. Please add a screenshot , thanks.
4) What Joomla version you have installed.
  1. more than a month ago
  2. Helix (not supported anymore)
  3. # 1
Hi please check add.

I work with a professional hosting company.Only this template is happening.

http://www.kayainsaat.net

I used trend micro antivirüs internet security

I can not login to joomla panel
Attachments (1)
  1. more than a month ago
  2. Helix (not supported anymore)
  3. # 3
Error Log
2016-10-24 09:33:18.284 [NOTICE] [78.182.146.234:10052] [STDERR] PHP Fatal error: Class 'idna_convert' not found in /home/kyinsaat/domains/kayainsaat.net/public_html/libraries/joomla/string/punycode.php on line 52
  1. more than a month ago
  2. Helix (not supported anymore)
  3. # 4
AHMET wrote:

Error Log
2016-10-24 09:33:18.284 [NOTICE] [78.182.146.234:10052] [STDERR] PHP Fatal error: Class 'idna_convert' not found in /home/kyinsaat/domains/kayainsaat.net/public_html/libraries/joomla/string/punycode.php on line 52


TIPS:

1)Backup. Then you have to clean your site from all malware files.
2) Then replace all Joomla files using : Joomla_3.6.3-Stable-Update_Package.zip
3) you have to reinstall template using a fresh version. It should help. Then use Google Webmaster Panel to ask to check your site again.
4) Next go to Police station and tell them that your site was hacked. This is act of cyber crime.
---

Tomorrow will be: Joomla_3.6.4-Stable-Update_Package.zip - security update.

For more help you have to hire us/me.
  1. more than a month ago
  2. Helix (not supported anymore)
  3. # 5
How do I enter without panel.?
  1. more than a month ago
  2. Helix (not supported anymore)
  3. # 6
AHMET wrote:

How do I enter without panel.?


Check my previous post : 1 & 2 (I improved order)

it should fix Joomla core.
  1. more than a month ago
  2. Helix (not supported anymore)
  3. # 7


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