1. Awetive
  2. Monday, 23 October 2017
Good Day,

We are trying to ad a third column to the header row in the awetive template, but we cannot resize the columns as the options are greyed out. There is space for a third column but when adding it it is placed below the logo and top-info positions instead of between them.

How do we fix this.

Thanks,
Steven
Responses (14)
Hi,

Please share a screenshot that you want to do exactly.

-Thanks
  1. more than a month ago
  2. Awetive
  3. # 1
Hi Toufiq,

Capture shows where we want to add the new position. Capture2 shows the column options which are greyed out and cannot be changed.

Thanks,
Steven
Attachments (2)
  1. more than a month ago
  2. Awetive
  3. # 2
Hi Toufiq,

Capture shows where we want to add the new position. Capture2 shows the column options which are greyed out and cannot be changed.

Thanks,
Steven


Hi, Please upgrade the helix-ii plugin and clean the system cache. Then try again, please. Thanks
  1. more than a month ago
  2. Awetive
  3. # 3
Please advise how to update Helix-ii. It shows that there are no updates available. Also cleared cache and did not resolve the issue.
  1. more than a month ago
  2. Awetive
  3. # 4
Please advise how to update Helix-ii. It shows that there are no updates available. Also cleared cache and did not resolve the issue.


Hi, Please send me the administrator login info via pm. Thanks
  1. more than a month ago
  2. Awetive
  3. # 5
Hi,

The details are the same as I mom's you for the other post.

Thanks,
Steven
  1. more than a month ago
  2. Awetive
  3. # 6
Hi, Please check now. Thanks
  1. more than a month ago
  2. Awetive
  3. # 7
Hi Toufiq,

Unfortunately it is not fixed. Still experiencing the same problem.

Thanks,
Steven
  1. more than a month ago
  2. Awetive
  3. # 8
Hi Toufiq,

Unfortunately it is not fixed. Still experiencing the same problem.

Thanks,
Steven


Hi, There was the problem is choosing option are not choosable. I have fixed the feature. Now, what is your issue? Please elaborate. Thanks
  1. more than a month ago
  2. Awetive
  3. # 9
The Issue is and has always been that we cannot edit the layout of the template. When I select to add a column to the header row, it is added to a new line. We cannot resize the columns so that they all fit on one line. Even the existing columns cannot be edited at all. Please can you check and see if you are able to add a third column between Logo and top-info in the header row. We still are not able to select and change the column width.We need to place a module between the logo and top-info positions in the layout.
Attachments (2)
  1. more than a month ago
  2. Awetive
  3. # 10
Hi, There was offset inside the top-info column. Please check now. Thanks
  1. more than a month ago
  2. Awetive
  3. # 11
Hi Toufiq,

I see it is positioned correctly now. I still cannot edit any of the columns. Am I missing something? I thought Helix allowed you to add new module positions. It doesnt look like this is possible at the moment.

Thanks,
Steven
  1. more than a month ago
  2. Awetive
  3. # 12
Hi Toufiq,

I see it is positioned correctly now. I still cannot edit any of the columns. Am I missing something? I thought Helix allowed you to add new module positions. It doesnt look like this is possible at the moment.

Thanks,
Steven


I installed the Helix Template as described in another post and the fields are editable now.
  1. more than a month ago
  2. Awetive
  3. # 13
Hi Toufiq,

I see it is positioned correctly now. I still cannot edit any of the columns. Am I missing something? I thought Helix allowed you to add new module positions. It doesnt look like this is possible at the moment.

Thanks,
Steven


I installed the Helix Template as described in another post and the fields are editable now.


Hi, Thanks for your information that your problem solved. :)
  1. more than a month ago
  2. Awetive
  3. # 14


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