1. General discussions
  2. Wednesday, 22 April 2020
How to cancel my joomshaper subscription?
Accepted Answer
HI,
We don’t offer any refund for any item that you buy/bought at a discounted price. The items you buy at a special price (e.g. promotions/discounts) will not be eligible for refunds.

No refund will be offered for any item (even if it was bought at a regular price) while any discount offer is running on our site. Your refund request will be evaluated after the discount offer/campaign ends.

Renewals or upgrades will not be eligible for a refund.

Please see our REFUND POLICY here:
https://www.joomshaper.com/refund-policy

And may I know which forum post did not resolve yet?
Thank you
  1. more than a month ago
  2. General discussions
  3. # Permalink
Responses (3)
HI,
Could you please share your email address so that I can check and cancel it
-Best Regards
Mehtaz
  1. more than a month ago
  2. General discussions
  3. # 1
What is 7 day cancellation policy?

We are unable to get other issue resolved.
  1. more than a month ago
  2. General discussions
  3. # 2


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