1. Calcio
  2. Sunday, 21 July 2019
Hi

I have installed Calcio QuickStart, and I have a problem with Helix MegaMenu Options and/or MegaMenu. I have copied the existing menu item called "News" which shows a mega menu module on mouse over, and I wanted to try to put another module in this copied menu item now called "News 2" but it doesn't work.

When I drag a module there in Helix Mega Menu Options, it disappears again when I save it, and when I drag the modules in Mega Menu it doesn't drop them inside..

Not sure if I explained it well, hope you understand - let me know if you need more information..

Thanks, best regards
Dejan
Accepted Answer
Hi there,

Thanks for your response. I didn't anything extra. I just drag and drop module inside the mega menu area & it works fine. Nothing I did extra.

-Thanks
  1. more than a month ago
  2. Calcio
  3. # Permalink
Responses (7)
Hi there,

Thanks for your query. Please capture a screencast video of full scenario. I will check & let you know.

-Thanks
  1. more than a month ago
  2. Calcio
  3. # 1
Hi Toufiq, thanks for your reply..

Here is the login info for the test version of the website, you can check everything out and hopefully see the problem:

URL: https://globtech.ch/progradnja/administrator
User: JoomShaper
Pass: JoomShaper

Thanks, best regards
Dejan
  1. more than a month ago
  2. Calcio
  3. # 2
Hi Toufiq, thanks for your reply..

Here is the login info for the test version of the website, you can check everything out and hopefully see the problem:

URL: https://globtech.ch/progradnja/administrator
User: JoomShaper
Pass: JoomShaper

Thanks, best regards
Dejan


Hi there, I have to understand your issue. Please capture a screencast video about your problem. Thanks
  1. more than a month ago
  2. Calcio
  3. # 3
Hi Toufiq, thanks for your reply..

Here is the login info for the test version of the website, you can check everything out and hopefully see the problem:

URL: https://globtech.ch/progradnja/administrator
User: JoomShaper
Pass: JoomShaper

Thanks, best regards
Dejan


Hi there, I have to understand your issue. Please capture a screencast video about your problem. Thanks



Hi mr. Toufiq,

I have never used screencast, don't know how to do it and don't have time for that. Also, already 3 days have past since I've asked you for support and explained the issue and not only I don't have any answer or solution, but you didn't even take a look at it while you demand I make a video file of the problem..
You have very nice templates and make very good products like the Page Builder, but this "support" thing is really unexpectedly disappointing..

To maybe explain the issue in a simple way - the Mega Menu administration doesn't work!
When I drag the modules in the MegaMenu, it either doesn't drop them there or it does but reverts back to empty when I save it.
You can login to the admin area and try to put some module in the MegaMenu position of for example the menu item "News 2" and you should see the problem..

Thanks, best regards
Dejan
  1. more than a month ago
  2. Calcio
  3. # 4
Hi there,

Thanks for your clarification. I have drag the two modules inside your megamenu news2. Would you please check & let me know.

-Thanks
  1. more than a month ago
  2. Calcio
  3. # 5
Hi there,

Thanks for your clarification. I have drag the two modules inside your megamenu news2. Would you please check & let me know.

-Thanks


Hi,

I have checked it and now it works - can you tell me what you did do to make it work so I know if it happens again? I see that now the there is no "Mega Menu" tab in the menu item, only "Mega Menu Options" so you probably disabled it or something..?

Thanks, best regards
Dejan
  1. more than a month ago
  2. Calcio
  3. # 6


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