View Replies (16)

Resolved Box Shadow on Ipad

  1. Issue
  1. Shopin
  2. Wednesday, 25 July 2018
Hi,

I'am using the box shadow for a lot of boxes on a website, which I'am building with Shoping.
On desktop and android phone everything is allright .... all the box-shadows are shown.

But on the Ipad there are some (not all) box-shadows which are not shown.

What can be the reason for this?

Thanks!
Attachments (1)
Screenshot-ipad.jpg Screenshot-ipad.jpg
Responses (16)
Hi,
Thanks for your query. Would you please share your site url here?
  1. more than a month ago
  2. Shopin
  3. # 1
Hi there,

Please use the webkit property to see box shadow in ipad.

Example:


-webkit-box-shadow: 0 0 5px rgba(0,0,0,0.5);


-Thanks
  1. more than a month ago
  2. Shopin
  3. # 2
Hi,
Thanks for your query. Would you please share your site url here?


http://57745865.swh.strato-hosting.eu/neu/index.php/apartments
  1. more than a month ago
  2. Shopin
  3. # 3
Hi there,

Please use the webkit property to see box shadow in ipad.

Example:


-webkit-box-shadow: 0 0 5px rgba(0,0,0,0.5);


-Thanks


Thanks, but where do I have to add the code and why does it work in some boxes without the webkit property??
  1. more than a month ago
  2. Shopin
  3. # 4
Hi,
Please remove the marked code from your custom.css https://prnt.sc/kapkxw
They are causing the issue.

Here is the code to remove


#sp-header,

#sp-component,

#sp-bottom {-webkit-font-smoothing: none!important;

-moz-osx-font-smoothing: none!important;}


-Thanks
  1. more than a month ago
  2. Shopin
  3. # 5
Hi,
Please remove the marked code from your custom.css https://prnt.sc/kapkxw
They are causing the issue.

Here is the code to remove


#sp-header,

#sp-component,

#sp-bottom {-webkit-font-smoothing: none!important;

-moz-osx-font-smoothing: none!important;}


-Thanks

Hi,

I have removed the code, cleared the chache....but no changes :(
  1. more than a month ago
  2. Shopin
  3. # 6
Hi,
I found the codes are yet existing in your site. Please remove them.
  1. more than a month ago
  2. Shopin
  3. # 7
Hi,
I found the codes are yet existing in your site. Please remove them.

Hi, Iam sorry, but I removed them. Where did you still found them??
  1. more than a month ago
  2. Shopin
  3. # 8
Hi,
I found the codes are yet existing in your site. Please remove them.

Hi, Iam sorry, but I removed them. Where did you still found them??

Please check this screencast
I've also checked your site in ipad and there is no issue there.

-Thanks
  1. more than a month ago
  2. Shopin
  3. # 9
Hi there,

If you can't reach there, please send me administrator access via pm.

-Thanks
  1. more than a month ago
  2. Shopin
  3. # 10
Hi there,

If you can't reach there, please send me administrator access via pm.

-Thanks

Done!
  1. more than a month ago
  2. Shopin
  3. # 11
Hi there,

I have checked real iPad also. No problem found. Please try to check your update the iPad browser.

-Thanks
  1. more than a month ago
  2. Shopin
  3. # 12
Hi there,

I have checked real iPad also. No problem found. Please try to check your update the iPad browser.

-Thanks

I have the actual update...I will test it on another Ipad.

Thanks!
  1. more than a month ago
  2. Shopin
  3. # 13
Hi there,

I have checked real iPad also. No problem found. Please try to check your update the iPad browser.

-Thanks

I have the actual update...I will test it on another Ipad.

Thanks!


Hi there, Thanks for your reply. Please check and let us know. Thanks
  1. more than a month ago
  2. Shopin
  3. # 14
I have checked it now on another iPad.
Everything is all right.

Thanks
  1. more than a month ago
  2. Shopin
  3. # 15
I have checked it now on another iPad.
Everything is all right.

Thanks


Hi there, Thanks for your reply & You are most welcome :)
  1. more than a month ago
  2. Shopin
  3. # 16


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