1. University
  2. Friday, 05 December 2014

I just installed a Joomshaper template onto my site (Shaper University) and the front end fo the website shows up completely blank. The back end also looks as though it is missing pieces. I have attached a screenshot of the backend.

After I looked through the forums, I followed the advice that was given to someone that was experiencing a similar problem and I went to :System -> Global Configuration -> tab Server -> parameter Error Reporting -> select option Maximum -> click on Save: and the following error showed up on the front end:

Notice: Undefined property: JDocumentHTML::$helix in /var/www/testweb/templates/shaper_university/index.php on line 20 Fatal error: Call to a member function Header() on a non-object in /var/www/testweb/templates/shaper_university/index.php on line 20

Please let meknow what to do to fix this. As a reminder, I just uploaded the template only. Joomla was already installed on the server.

Thank you!
Accepted Answer
Hi Deborah,

Please go to http://www.joomshaper.com/joomla-templates/helix-ii and download, install and enable the "System Plug-in Joomla 2.5 & 3" plug-in.

Hope this helps.

  1. more than a month ago
  2. University
  3. # Permalink
Responses (4)
Just realized I forgot to attach the screenshot of the backend, here it is.
Attachments (1)
  1. more than a month ago
  2. University
  3. # 1
Worked like a charm, thank you!
  1. more than a month ago
  2. University
  3. # 2
Lovely to hear your issue sorted.

All the best.


Alex :)
  1. more than a month ago
  2. University
  3. # 3

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