View Replies (6)

Resolved Blank page after add new addon

  1. Issue
  1. SP Page Builder 3.x
  2. Tuesday, 01 September 2020
Hi,

On joomla 3.9.21 + SPPB 3.7.4 + PHP 7.3
When add a new addon, the page become blank.

No JCE Editor installed.

Have you encounter such problem ?

Thanks,
Cédric
Attachments (1)
Screenshot_1.jpg Screenshot_1.jpg
Accepted Answer
3) In Joomla Global configuration set
max_errors.png

and try from a different browser edit from the back-end. You should see error messages.

4) Make sure that you have set TinyMCE as default editor


Let me know after
Attachments (1)
max_errors.png max_errors.png
  1. more than a month ago
  2. SP Page Builder 3.x
  3. # Permalink
Responses (6)
Hi,
I guess you don't have this error since the beginning,
so tell what have you done in the meantime, installed something, changed server settings, anything?

I am asking a question as a doctor, I have to know a reason of pain to cure you.
  1. more than a month ago
  2. SP Page Builder 3.x
  3. # 1
Hi and thanks for your reply.

Before the problem appear, i did two things :
- in server config, change upload max size to 4MB for download last version SPPB
- update to last version Joomla

Nothing more..
  1. more than a month ago
  2. SP Page Builder 3.x
  3. # 2
Hi and thanks for your help.

I set the configuration as you said.
I use Chrome browser instead Firefox & it solved !

Thank you.
Cédric
  1. more than a month ago
  2. SP Page Builder 3.x
  3. # 3
Now Turn off showing errors -- you don't need it.
  1. more than a month ago
  2. SP Page Builder 3.x
  3. # 4
Yeah, thanks !
  1. more than a month ago
  2. SP Page Builder 3.x
  3. # 5


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