1. Share your finished site
  2. Tuesday, 03 December 2019
Hi,
Is there a way to communicate with the billing department?
I sent an email (following copy) using your Contact Form (https://www.joomshaper.com/contact), it has been a week and no response!

During the Black Friday promotion, on 11/26/19, I purchased a Developer license for 1 year. However it created a new license, instead of extending my existing developer license. So now I have:
Developer license: Expires on: 27 November 2020
Developer license: Expires on: 30 March 2020

Please fix this and reply.
Responses (1)
Hi,
Sorry for the late reply.
Please give me your email address regarding your purchase?

Best Regards
  1. more than a month ago
  2. Share your finished site
  3. # 1


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