Resolved Arabic version of my website in mobile problem

its happan in some mobile like iPhone X and other phone (special phane that screen's big not small like ) note 10 and 9t which screen 5'' and more

Hi there, I have checked the realtime device. There is no problem found. Thanks

Hi there,

Thanks for your reply. Your last item URL is wrong. Please check the screenshot and use full URL.

https://prnt.sc/q9aisa

You should use this type of URL

-Thanks

Thank your fast reply


The problem steel there not a link problem its only happened with google corm and explore and no happened in fir fox

1- Also on the Services page (department) the last one is the same thing when clicked on it should go to this link ( https://www.-/prefinal/index.php/ar/services-ar/12-2019-12-08-10-38-06)
2- But sometimes it goes to a different link, which is this link (https://www.-/prefinal/index.php/ar/services-ar/10-2019-12-04-15-40-33)

I explained this in the attached video link in detail and audio
https://youtu.be/ltQQneMJjUI

Also, I would like to clarify parameters that may be helpful in solving the problem
There are some phones that work with Gogol Chrome properly, others do not work properly and this is very confusing, but I think that maybe the size of the screens is what controls the problem with some browsing systems such as Google Grop and Explorer

Hi there,

Thanks for your reply. Please check this URL inside the google chrome browser & let me know.


-Thanks

thank you for your reply
I have tested the link and it is still the same problem

thank you for your reply
I have tested the link and it is still the same problem

Hi there, I have replied to your other post also. Thanks

Hi there,

Sorry for the delay response. It was the override addon problem. Now it has been fixed.

for other users
templates/your_template/js/main.js

Download attachment and replace the main.js file

-Thanks

Hi there,

I have checked the mobile device & it works fine. Did you check from the mobile device?

-Thanks

Hi there,

I have checked again and no problem found. Can we join again via team viewer?

-Thanks

Yes i'm ready now

Thank s for time we taird to solve the problems through you but we couldn't

We solved by add this code


$(".spmedical-department-content".remove();


And remov RTL.css and adding again without direction to rtl in budy

Thanks for your time