View Replies (11)

Resolved Another issue with Testimonial Pro

  1. Issue
  1. SP Page Builder 2.x (not supported version)
  2. Wednesday, 19 July 2017
Hello, it seems there is now another issue with the Testimonial Pro on my website.

After repairing an issue, See this issue, it seems I cannot enter text anymore below the picture (See attachment 1.jpg)

As you can see in attachment 2.jpg there is text in the second item.
But when you look at the website (attachment 3.jpg) the text is not there.

I don't know if it has to do with the repair done earlier, but something is not going so good.

Could you please take another look?
(I think Toufiq has still the credentials for the site-admin).

Regards, Peter
Attachments (3)
1.jpg 1.jpg
2.jpg 2.jpg
3.jpg 3.jpg
Accepted Answer
Hi, Thanks for your reply. JCE editor has the problem and we are working on this issue. Hopefully next week we will release next update. Thanks


Hi Toufiq, the probem is still not solved, and I am using latest version of Page Builder Pro 2.5.3 and JCE editor
2.6.19

Please help me with this problem

Regards, Peter


Hi, I have checked our end and it working fine. Please check again after clear the cache of your Joomla and browser. Please update JCE editor also. Thanks
  1. more than a month ago
  2. SP Page Builder 2.x (not supported version)
  3. # Permalink
Responses (11)
Hi, Please check now. Thanks
  1. more than a month ago
  2. SP Page Builder 2.x (not supported version)
  3. # 1
Hi Toufiq,

I am sorry, but the issue is not solved. I have changed the text in the item-3, and the text changed also in item-1 and item-2. Now I have opened again the items, and the text is completely missing.
Could you take another look?

Thanks and Regards, Peter
  1. more than a month ago
  2. SP Page Builder 2.x (not supported version)
  3. # 2
Hi Toufiq,

I am sorry, but the issue is not solved. I have changed the text in the item-3, and the text changed also in item-1 and item-2. Now I have opened again the items, and the text is completely missing.
Could you take another look?

Thanks and Regards, Peter


Hi, I will let you know tomorrow. Thanks
  1. more than a month ago
  2. SP Page Builder 2.x (not supported version)
  3. # 3
Hello Toufiq,

did you already find a solution?
I am not 100% sure, but the free version does not have this problem?
I installed the free version (no rpoblem), build the page, upgraded to full version (no problem), upgraded to latest version, and now this problem started.

Regards, Peter
  1. more than a month ago
  2. SP Page Builder 2.x (not supported version)
  3. # 4
Hello Toufiq,

did you already find a solution?
I am not 100% sure, but the free version does not have this problem?
I installed the free version (no rpoblem), build the page, upgraded to full version (no problem), upgraded to latest version, and now this problem started.

Regards, Peter


Hi, Thanks for your reply. JCE editor has the problem and we are working on this issue. Hopefully next week we will release next update. Thanks
  1. more than a month ago
  2. SP Page Builder 2.x (not supported version)
  3. # 5
Hi, Thanks for your reply. JCE editor has the problem and we are working on this issue. Hopefully next week we will release next update. Thanks


Hi Toufiq, the probem is still not solved, and I am using latest version of Page Builder Pro 2.5.3 and JCE editor
2.6.19

Please help me with this problem

Regards, Peter
  1. more than a month ago
  2. SP Page Builder 2.x (not supported version)
  3. # 6
Hi Toufiq,

i have cleared the cache form Joomla, and the browser.
Checked the version JCE Editor: 2.6.19 which is latest.
And it is still not working as expected:
[video]http://www.glashartpurmerend.nl/video/2017-09-02_22-11-49.mp4[/video]

Please, do you have another solution?

Regards, Peter
  1. more than a month ago
  2. SP Page Builder 2.x (not supported version)
  3. # 7
Hi,

Please watch the screencast video.

https://drive.google.com/file/d/0B1JlaWHBrnKwUGJsRUxpN2wxdGM/view

-Thanks
  1. more than a month ago
  2. SP Page Builder 2.x (not supported version)
  3. # 8
Hi Toufiq,

I have seen the video. Thanks!
Problem is solved by: cleaning cache, reinstalled template, reconfigured the testimonial, updated JCE-editor.
One of these did the trick!

Regards, Peter
  1. more than a month ago
  2. SP Page Builder 2.x (not supported version)
  3. # 9
Hi Toufiq,

I have seen the video. Thanks!
Problem is solved by: cleaning cache, reinstalled template, reconfigured the testimonial, updated JCE-editor.
One of these did the trick!

Regards, Peter


Hi, Thank you so much for your confirmation that your problem solved. :)
  1. more than a month ago
  2. SP Page Builder 2.x (not supported version)
  3. # 10


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