1. Okan
  2. SP Page Builder 3.x
  3. Saturday, 01 August 2020
Hello,

i cannot add a new template. It gives an not found error. Could you please check with our account and let us know how we should add new templates and edit in the joomla (updated to the last version).

Best regards.
Accepted Answer
Accepted Answer Pending Moderation
1. You will find our templates here to download from: https://www.joomshaper.com/downloads
For layout bundles, import it to SP Page Builder -> Pages

2. Please clear your Joomla cache and browser cache for this issue. If possible, check with a different browser.

- Best regards
  1. more than a month ago
  2. SP Page Builder 3.x
  3. # Permalink
Responses (3)
Accepted Answer Pending Moderation
Hello Okan,
Apology for your issue. Please share your administrator access via PM to check. Click on my avatar and send message to PM.

- Best regards
  1. more than a month ago
  2. SP Page Builder 3.x
  3. # 1
Accepted Answer Pending Moderation
Dear Ofi,

i am definetly not happy from the situation.

Issues are as follow:

1) I cannot add templates as shown in the templates as JoomShaper website. When I open the FrontEnd Editor then there are only 39 layout bundles and I cannot add others by import, etc. How to add other templates? Please send me the information in details so that I can achieve to import other templates with my account.

2) If I try to add "Blocks" under the FrontEnd Editor then I see a "Add Email & License Key" tip (text) on the selected block. The email ([email protected]) and license key already updated under the joomla SP Page Builder license tab. Why do i get this error? Please provide me a support to solve this issue too.

I have to request a return of my payment if this issues cannnot be urgently solved.

Best regards,

Okan
  1. more than a month ago
  2. SP Page Builder 3.x
  3. # 2


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