1. Helix-II
  2. Sunday, 13 April 2014
Hi,
Have just been editing css files and uploading some images (gif,jpg) then all of a sudden I can excess everything except the Helix II template in template manager. It is showing an internal 500 error message.
Could some one urgently help as I need to present tomorrow and need to make final changes!!!!
Is someone able to help?
Frith :(
Attachments (1)
Responses (5)
Hi, which css file you have been edited? You can try to install update helix system plugin.

Note: From global configuration make the error reporting maximum

Thanks
  1. more than a month ago
  2. Helix-II
  3. # 1
Thank you for your reply.
Sorry I am not very technical.
Where do I find the install helix system plugin?
We were editing template css. and preset 1 css.
I really need help. Do you recommend someone who can fix this?
Frith
  1. more than a month ago
  2. Helix-II
  3. # 2
All the pages have also defaulted to something odd, they aren't finding the helix II template either. They will only pick up the template if I choose "Helix II template" in the menu item default layout option, even though "Helix II" has been set as the default template layout for the entire site.
I desperately need help with this as it is way out of my realm of expertise.
Thanks in advance
Frith
  1. more than a month ago
  2. Helix-II
  3. # 3
Do you have a paid support service? I am desperate and really need this issue/broken link fixed asap and I need your expertise.
Thanks
Frith
  1. more than a month ago
  2. Helix-II
  3. # 4
sorry, we do not provide paid support. we support our client for free and it should be related to our products.
thanks
  1. more than a month ago
  2. Helix-II
  3. # 5


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