1. Doctor
  2. Tuesday, 19 November 2019
Please help!

Shaper_doctor is the template I'm using. On the contact form there is a math equation (3+4) to help deter spammers. But I have been getting thousand of spams everyday.

SP Page Builder is updated to version v3.6.4.
All extensions are updated.

Today I tried to implement Captcha on the contact form and after going though the process of implementing adding captcha on the contact form.
1. Captcha does not appear on the form
2. math equation 3 + 4 is also disappear
3. I'm getting the following error:
Error Loading component: Com_sh404sef

Please see the attachment.

How do I fix this problem?
Thanks for the help.
Attachments (1)
Responses (3)
Hi Garry!
For my old helix template, I found this way out: I replaced the numbers with similar letters and the spam completely disappeared.
Example: 1=I, 0 =O, etc...
Result: 2O+IO+3O=
  1. more than a month ago
  2. Doctor
  3. # 1
Hi Kupala.

Firstly, Would you please tell me where the 3 + 4 is located so that I can make the necessary changes?

Secondly, why am I getting this error:
Error Loading component: Com_sh404sef

Please view the attachment in the previous email.
Thanks.






Hi Garry!
For my old helix template, I found this way out: I replaced the numbers with similar letters and the spam completely disappeared.
Example: 1=I, 0 =O, etc...
Result: 2O+IO+3O=
  1. more than a month ago
  2. Doctor
  3. # 2
Hi,
Com_sh404sef wasn't installed by us, only you or webmaster before you, it's a commercial product, maybe it's damaged etc. I hope it's clear. Beyond our support.
---
Instead of using 3+4 - for kids, use Invisible Recaptcha , but configure plugin first

I think using Form Builder addon is a better choice - you can add extra fields inside.
  1. more than a month ago
  2. Doctor
  3. # 3


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