1. Resort
  2. Wednesday, 10 January 2018
Hi,
I have two problems:
1. site http://www.radapositano.it - the "wedding" page by mistake if I insert the "joomla" form in the SP page builder (see attachment "rada";). How should I solve the problem?

2. site http://www.autofantasia.it - The menu changes position on the tablet and does not become mobile (see attachment "car";). How should I solve the problem?

Regards
Rosario
Attachments (2)
Responses (13)
Hi there,

Please go to module manager and open off-canvas menu.

Please check this setting
https://prnt.sc/hyw6cq

Please increase the license to get macro template support. Personal template license support one template support.

-Thanks
  1. more than a month ago
  2. Resort
  3. # 1
Yes. I have set as you indicate, but the menu always has the same problem on tablets
Attachments (1)
  1. more than a month ago
  2. Resort
  3. # 2
Yes. I have set as you indicate, but the menu always has the same problem on tablets


Hi, Send me the Joomla administrator access via pm. Thanks
  1. more than a month ago
  2. Resort
  3. # 3
I'm sorry I did not understand. Where should I send access?
  1. more than a month ago
  2. Resort
  3. # 4
I'm sorry I did not understand. Where should I send access?


Hi there, Please click on my profile picture or name. Then find out send the message. Thanks
  1. more than a month ago
  2. Resort
  3. # 5
Hi, You are using old version Joomla and old version helix3. Please update and let me know. Thanks
  1. more than a month ago
  2. Resort
  3. # 6
I HAVE FOLLOW YOUR TIP, BUT THE PERSIST PROBLEM


The first update step from the Joomla 3.4.4 version to 3.6.5 was successful but did not solve the problems, in this phase Helix also successfully updated.

In the transition from 3.6.5 to 3.8.x instead at the end of the progress the whole is finished with an error message:


Fatal error: Call to undefined method JAdminCssMenu :: addChild () in / web / htdocs / http://www.autofantasia.it / home / administrator / modules / mod_sppagebuilder_admin_menu / tmpl / default_enabled.phpon line16



currently the frontend site is reachable and navigable but the administration panel is no longer reachable, by connecting to https://www.autofantasia.it/administrator



the message persists
Fatal error: Call to undefined method JAdminCssMenu :: addChild () in / web / htdocs / http://www.autofantasia.it / home / administrator / modules / mod_sppagebuilder_admin_menu / tmpl / default_enabled.phpon line16


NB: I PRECISE THAT THIS SITE USES YOUR TEMPLATE QUICKSTART, SO YOU GIVE ME A DEFECTIVE SERIOUS!
  1. more than a month ago
  2. Resort
  3. # 7
Hi there,

Please follow the forum post solution for fix the administrator login.

https://www.joomshaper.com/forums/joomla-3-8?start=20#reply-104004

-Thanks
  1. more than a month ago
  2. Resort
  3. # 8
I followed your advice, but the problem persists!
  1. more than a month ago
  2. Resort
  3. # 9
Hi there,

Please send me the FTP login access and Joomla Administrator access via pm. Let me check if it occurred our product i will help you.

-Thanks
  1. more than a month ago
  2. Resort
  3. # 10
I send you in message private
  1. more than a month ago
  2. Resort
  3. # 11
I send you in message private


Hi, I will let you know as soon as possible. Thanks
  1. more than a month ago
  2. Resort
  3. # 12
Hi, There has a problem in template. We will fix it next update. Thanks
  1. more than a month ago
  2. Resort
  3. # 13


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